HR Generalist & Benefits Coordinator

Description

The Human Resources Generalist & Benefits Coordinator is a foundational role on the Transwest HR team. Primarily focused on benefits administration, this position also provides broad HR Generalist support. This role requires the ability to work and collaborate effectively across dispersed, multi-location teams, bringing high collaboration, responsiveness, and a genuine commitment to customer service to every interaction.

This is a strong fit for an early-career HR professional who is organized, detail-oriented, and ready to develop across multiple areas of human resources in a fast-paced, multi-location environment.

Transwest is one of the region's leading dealership groups serving the trucking, RV, and trailer industries. We live by the Code of the West - a commitment to integrity, hard work, and treating every person with respect. Our people are central to our success, and we invest in those who are ready to grow with us.

WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:

• Medical, Dental, and Vision Insurance
• Life (Voluntary and Employer Paid) and Disability Insurance
• 401(K) with company match beginning with your first contribution.
• HSA and/or FSA, as applicable
• Paid Time Off, Sick Time, and Company Paid Holidays
• Employee Car Discount Program

ESSENTIAL DUTIES & RESPONSIBILITIES:

Benefits Administration

• Assist with the administration and coordination of employee benefit programs including medical, dental, vision, life insurance, disability, FSA/HSA, 401(k) and wellness programs.
• Serve as a knowledgeable first point of contact for employee benefits questions, providing clear and accurate guidance.
• Manage employee leave requests from initial intake through return to work, maintaining communication with employees, supervisors, and HR Business Partners. Coordinate with HR Business Partners on return to work plans.
• Support open enrollment processes including employee communications, education sessions, and enrollment system updates.
• Process qualifying life events and dependent verifications.
• Ensure accurate and timely benefits data entry, carrier reconciliation, and insurance billing.
• Responsible for billing reconciliation.

HR Generalist Support

• Consult with employees and managers on HR policies, providing guidance that is consistent, compliant, and fair.
• Support new hire onboarding including benefits orientation, I-9 compliance, and onboarding task completion.
• Maintain accurate and confidential employee records and personnel files in the HRIS system.
• Support payroll with auditing of new hire setup and bi-weekly and monthly payroll cycles.
• Assist with HR compliance tasks including required notices, policy acknowledgments, and file audits.
• Escalate complex employee relations, legal, compliance, or labor-related issues to HR Business Partners.
• Participate in continuing education to stay current on relevant HR topics and best practices.
• Other duties as assigned.

Requirements

WORK ENVIRONMENT & PHYSICAL ABILITIES:

• Requires sitting, standing, balancing, bending or stooping for prolonged periods of time.
• Requires eye hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
• Requires normal range of hearing and vision to record, prepare and communicate appropriate reports.
• Requires working in a fast paced environment.
• Requires the ability to occasional travel to local business locations, during business hours, about 5-10% of the time.

REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:

• Associate's or Bachelor's degree in Human Resources, Business, or a related field.
• Strong attention to detail with the ability to manage multiple priorities accurately and efficiently.
• Professional communication skills, both written and verbal, across all levels of the organization.
• Commitment to confidentiality and sound judgment in handling sensitive employee information.
• Strong organizational and time management skills.
• Demonstrated solutions-oriented mindset the with ability to identify issues, identify root cause and recommend people-centered resolutions.
• Demonstrated commitment to customer service.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Drive, Gmail); comfort working across both platforms is essential.
• Advanced spreadsheet skills with the ability to build, maintain, and audit data in Excel or Google Sheets, including formulas, filters and data validation.
• Ability to work on-site and collaborate effectively with employees and managers across departments.
• Ability to travel to various locations as needed.

JOB DETAILS:

• Type: Salary
• Compensation Range: $60,000 - $70,000
• Reports To: HR Director
• Shift: 1st
• Closing Date: Open until filled