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HR Manager (Training & Development)

Roc Party IncRedwood City, CA

$100,000 - $150,000 / year

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Overview

Schedule
Full-time
Education
HR (PHR, SPHR, SHRM)
Career level
Director
Remote
On-site
Compensation
$100,000-$150,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

HR Manager (Training & Development)

Location: Redwood City, San Jose, or Gilroy, CA — base location flexible; regular travel to all Party Teller stores required.

About the Role:

As Party Teller grows from 3 stores to many more, we need someone to build our training foundation from the ground up. The HR Manager (Training & Development) will own new-hire onboarding, store manager development, and the training systems that let every store open strong and run well.

What You'll Do:

  • Design and run the new-hire onboarding and training program for all store roles, from Sales Associate to Store Manager
  • Build a Store Manager training program covering leadership, store operations, scheduling, inventory, and customer service
  • Create training materials, SOPs, checklists, and handbook/e-learning content
  • Establish the company's training system: training calendars, certification milestones, and effectiveness tracking
  • Coach store managers on coaching their own teams; observe and give feedback in-store
  • Partner with HR on recruiting, onboarding logistics, and employee relations as needed
  • Track training completion and measure impact on store performance and retention

Required Qualifications:

  • 5+ years of HR experience, with at least 3 years focused on training / learning & development
  • Experience building training programs from scratch — not just delivering off-the-shelf content
  • Retail, hospitality, or multi-unit operations background strongly preferred
  • Excellent communication and facilitation skills; comfortable training groups in person
  • Organized, hands-on, and excited to build in a startup environment
  • Must be willing to travel regularly to all Party Teller store locations

Preferred Qualifications:

  • Bilingual (English/Chinese or English/Spanish) a plus
  • Experience with seasonal and high-volume hiring ramps

Compensation & Benefits:

  • $100,000–$150,000 per year, depending on experience

Benefits and perks may include:

  • Medical, Dental & Vision Insurance for eligible employees
  • Paid Time Off (PTO)
  • California Paid Sick Leave
  • Employee Discount
  • Performance-Based Incentive Opportunities
  • Training and Development
  • Career advancement opportunities to roles such as Assistant Store Manager, Store Manager, and future multi-store leadership positions

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FAQs About HR Manager (Training & Development) Jobs at Roc Party Inc

What is the work location for this position at Roc Party Inc?
This job at Roc Party Inc is located in Redwood City, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Roc Party Inc?
Candidates can expect a pay range of $100,000 and $150,000 per year.
What employment applies to this position at Roc Party Inc?
Roc Party Inc lists this role as a Full-time position.
What experience level is required for this role at Roc Party Inc?
Roc Party Inc is looking for a candidate with "Director" experience level.
What education level is required for this job?
The education requirement for this position is HR (PHR, SPHR, SHRM). Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by Roc Party Inc for this role?
Roc Party Inc offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Leave, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Roc Party Inc?
You can apply for this role at Roc Party Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.