HR Representative

HR Representative

Chicago, IL, US, 60601

Hybrid

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie, TimberTech, AZEK Exteriors, Versatex, fermacell, and StruXure.

With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we're united by our purpose of Building a Better Future for All through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.

For more information, visit www.jameshardie.com.

Summary

The HR Representative partners with the HR team to support the Global Functions organizations, including Products, Marketing, Finance, IT, Legal, Strategy, Communications, and R&D. This role is responsible for executing core HR processes, supporting talent and engagement initiatives, and delivering high-quality day-to-day support to employees and managers primarily across the U.S., and occasionally partnering with HR leaders in Europe, and Australia.

The HR Representative plays a critical role in ensuring a consistent, compliant, and positive employee experience across the full lifecycle, from onboarding through offboarding, while also driving operational excellence and continuous improvement within HR service delivery.

This position will be based in Chicago, Illinois, operating out of our two offices on a hybrid schedule (in office 3 days/week).

What You'll Do:

Support Talent & Development Initiatives (25%)

• Partner with the Global Functions HR team to execute talent and development initiatives.
• Coordinate and support training programs, leadership development efforts, and talent planning activities.
• Deliver a consistent, high-quality onboarding experience.
• Support new hire integration through structured onboarding plans and early milestone tracking and check-ins (e.g., 30/60/90-day touchpoints).
• Track development progress and assist with succession planning and high-potential programs.

Drive Employee Engagement & Retention (25%)

• Support implementation of engagement strategies tailored to geographically dispersed teams.
• Support employee surveys and partner on follow-up action planning.
• Coordinate and execute employee recognition programs, including service anniversaries, new hire welcome experiences, and milestone celebrations (e.g., baby kits, team recognition initiatives).
• Conduct listening sessions or focus groups to gather feedback and identify trends.
• Partner with leaders to address engagement challenges and improve team effectiveness.

HR Operations & Employee Support (25%)

• Serve as a primary point of contact for employee inquiries, providing timely, accurate, and high-touch HR support.
• Execute core employee lifecycle processes, including onboarding, internal movement, and offboarding, ensuring a seamless and compliant experience.
• Coordinate and manage leave of absence (LOA) processes, including employee communication, documentation, and partnership with Global Functions HR team, managers, and internal and external benefits providers.
• Maintain accurate employee records and ensure compliance with company policies and legal requirements.
• Own and deliver recurring HR reporting (e.g., new hires, 90-day milestones, turnover, service anniversaries, and employee milestones) to support HR and business visibility.
• Identify opportunities to improve HR processes, tools, and service delivery, and partner with the People Solutions team to implement enhancements.

Manager Support & HR Program Execution (25%)

• Partner with frontline leaders to reinforce HR programs, policies, and processes.
• Provide guidance on performance management, employee relations, and day-to-day HR matters.
• Support execution of key HR cycles, including performance reviews, goal setting, compensation processes, and engagement surveys.
• Monitor trends and escalate risks or opportunities to HR leadership, partnering on solutions as appropriate.

What You'll Bring:

• 2+ years of HR generalist or related experience, including exposure to HR operations and employee lifecycle processes (onboarding, offboarding, LOA administration).
• Foundational knowledge of HR practices, including employee relations, performance management, and employment law.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience working with HR data, reporting, and tracking employee milestones.
• Ability to build relationships and work effectively with remote teams and frontline managers.
• Strong communication skills with a customer-service mindset.
• High attention to detail and ability to handle confidential information with discretion.
• Proficiency in Microsoft Office and HR systems.
• Bachelor's degree in Human Resources, Business, or related field.

What You'll Receive:

As of the date of this posting, a good faith estimate of the current pay scale for this position is $75,000 to $85,000. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits and you will be eligible to participate in a bonus plan.

At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

• Compensation: competitive salary and bonus eligibility
• Insurance: day-one health coverage medical, dental, vision, life insurance
• Paid Time Off: vacation and company holidays
• Retirement: 401(k) with 6% match
• Investments: Employee Stock Purchase plan (ESP)
• Work-Life Balance: parental leave, wellness programs
• Purpose. Impact. Community: Sustainability Initiatives | James Hardie

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Nearest Major Market: Chicago

Job Segment: HR Generalist, Customer Service Representative, Compliance, HR, Employee Relations, Human Resources, Customer Service, Legal

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