HR Specialist (Training / Operations)

• Design, develop, and maintain engaging digital learning content using Articulate Rise 360 and other learning technologies.
• Translate HR policies, procedures, compliance requirements, and business needs into effective courses, job aids, and training materials.
• Collaborate with HR subject matter experts and business stakeholders to ensure content accuracy and alignment with company policies and values.
• Evaluate learner feedback and training effectiveness to continuously improve learning materials.

• Facilitate employee training, with an emphasis on HR compliance, policies, procedures, and required employee education.
• Coordinate training schedules, communications, materials, and delivery across in-person, virtual, and self-paced formats.
• Administer assigned training requirements, including employee assignments, completion tracking, reminders, recordkeeping, and reporting.
• Maintain accurate training documentation to support compliance reviews, audits, and continuous improvement.

• Provide backup administrative support for Cornerstone OnDemand, including course uploads, content maintenance, learning assignments, and routine user support.
• Assist with system testing, troubleshooting, reporting, and maintaining accurate training records.
• Support LMS adoption by developing user guides, communicating training requirements, and helping employees navigate the platform.
• Coordinate with the primary LMS administrator, HR, IT, and the vendor to resolve or escalate system issues as needed.

• Support HR initiatives related to employee development, leadership development, onboarding, engagement, and workforce capability.
• Coordinate HR programs, workshops, surveys, and related activities, including communications, scheduling, and documentation.
• Maintain accurate HR program records and assist with reporting, metrics, and process improvements.
• Support employee development plans, career pathing, and other talent development initiatives as assigned.
• Maintain confidentiality and ensure HR activities align with company policies and procedures.

• Assist with workforce development grant applications, training plans, budgets, participant records, and supporting documentation.
• Track training participation, completion, eligible expenses, reporting deadlines, and other grant requirements.
• Coordinate with internal stakeholders and external partners to support grant compliance, reporting, and audits.

• Strong instructional design, presentation, facilitation, and written communication skills.
• Ability to translate complex policies and procedures into clear, engaging learning content.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities and deadlines.
• Proficiency with digital learning tools and the ability to learn and support HR systems.
• Strong collaboration, problem-solving, and process improvement skills.
• Ability to handle confidential employee information with discretion and professionalism.

• Bachelor's degree in Human Resources, Instructional Design, Learning and Development, Business Administration, or a related field preferred; equivalent relevant experience may be considered.
• Experience in instructional design, employee training, HR program administration, or learning technology support.
• Experience with Articulate Rise 360 and digital learning development strongly preferred.
• Experience facilitating training, particularly HR compliance or policy-related training.
• Experience with an LMS, preferably Cornerstone OnDemand, is a plus.
• Grant administration or workforce development funding experience is a plus.

• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by employer.
• Supplemental life insurance and long-term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full-time employees.

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