HR Support Specialist
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Overview
Remote
On-site
Compensation
$25-$27/hour
Job Description
Key Responsibilities:
- Provide frontline support to employees for W-2 access, payroll documents, and general system troubleshooting.
- Guide employees on retrieving W-2 documents from ADP.
- Perform password resets in ADP to restore employee account access.
- Pull and distribute payslips from Workday based on employee requests.
- Respond to inbound phone calls about W-2s and other payroll documents.
- Maintain accurate documentation of all employee interactions and support tickets.
- Escalate complex issues to HR Operations leadership as needed.
Required Skills:
Technical skills:
- Proficiency in ADP for W-2 access, password resets, and troubleshooting.
- Proficiency in Workday for pulling and distributing payslips.
- Proficiency in Microsoft Excel including basic filtering, sorting, and data entry.
Functional skills:
- Strong customer service skills for frontline employee support.
- Ability to handle confidential information with discretion.
- Attention to detail for accurate documentation and issue resolution.
Behavioral skills:
- Strong communication skills for phone interactions and guidance.
- Efficiency in a fast-paced HR operations environment.
Key Details:
- Total Projected Hours: 240 Hours
- Healthcare benefits yes.
- Ready to go background check.
- Less than 1 year experience; associate seniority; no management experience, travel, relocation assistance, commission, bonus, or overtime eligibility.
- Bachelor's degree minimum.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About HR Support Specialist Jobs at Macpower Digital Assets Edge Private Limited
What is the work location for this position at Macpower Digital Assets Edge Private Limited?
This job at Macpower Digital Assets Edge Private Limited is located in Atlanta, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Macpower Digital Assets Edge Private Limited?
Candidates can expect a pay range of $25–$27 per hour for this role.
What employment applies to this position at Macpower Digital Assets Edge Private Limited?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Macpower Digital Assets Edge Private Limited?
You can apply for this role at Macpower Digital Assets Edge Private Limited either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.