HR Time and Attendance Analyst

Prestige Employee AdministratorsDenver, CO

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Hybrid remote

Benefits

Paid Vacation

Job Description

Position Summary:PrestigePEO is seeking a client-focused, HR Time & AttendanceAnalyst to join our growing team. In this role, you will provide front-line support to clients and internal stakeholders regarding timekeeping platforms.You will act as a trusted partner to clients, resolving system issues, assisting with configurations, answering questions, and ensuring the optimal use of timekeeping systems. You will also collaborate closely with internal teams to drive solutions and enhance the client experience.Key Responsibilities:

Client Support & Troubleshooting
- Serve as a primary point of contact for client inquiries related to timekeeping platforms, including Kronos, TimeCo, and PTO in PrismHR.
- Troubleshoot and resolve technical or usage issues through phone, email, or screen sharing.
- Guide clients through system navigation, functionality questions, and problem resolution in real-time.
System Configuration & Administration
- Assist with system configuration based on client requirements, including setting up pay rules, schedules, and PTO accruals.
- Support onboarding of new clients and system users within timekeeping platforms.
Reporting & Feedback
- Track, log, and report on client interactions, open issues, and resolutions using internal systems.
- Identify patterns or recurring issues and suggest improvements to workflows or training materials.

Required Experience & Qualifications:

1–3 years of experience with timekeeping, HRIS, or payroll systems.
Experience working with a time and labor management system
Prior experience in a client-facing role, with a strong focus on customer service and communication.
Working knowledge of timekeeping/payroll concepts (PTO accruals, overtime rules, punches, etc.) is a plus.

Key Skills & Competencies:

Excellent verbal and written communication skills with a strong customer service orientation.
Comfortable managing a high volume of inquiries while maintaining attention to detail and follow-through.
Strong troubleshooting and problem-solving skills; persistent in finding root causes and driving resolution.
Self-motivated with the ability to work independently and as part of a cross-functional team.
Capable of leading virtual trainings or client walkthroughs via Zoom or Teams.

Hybrid work schedule 3 days in the office.Salary up to 75K

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FAQs About HR Time and Attendance Analyst Jobs at Prestige Employee Administrators

What is the work location for this position at Prestige Employee Administrators?

This job at Prestige Employee Administrators is located in Denver, CO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Prestige Employee Administrators?

Employer has not shared pay details for this role.

What employment applies to this position at Prestige Employee Administrators?

Prestige Employee Administrators lists this role as a Full-time position.

What experience level is required for this role at Prestige Employee Administrators?

Prestige Employee Administrators is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Prestige Employee Administrators for this role?

Prestige Employee Administrators offers Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Prestige Employee Administrators?

You can apply for this role at Prestige Employee Administrators either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.