Human Resources Manager (Multi-State Caregiver Staffing Agency)

LocationMulti-State Operations – HQ in Covington, Louisiana

FLSA StatusExempt

Reports ToExecutive Director / Chief Operating Officer

Position SummaryThe Human Resources Manager is responsible for leading and executing all HR functions for amulti-state caregiver staffing agency supporting clinical and non-clinical caregivers (CNAs,HHAs, PCAs, RNs, LPNs, and support staff). This role serves as a strategic and operational HRpartner, ensuring compliance with state and federal labor laws, healthcare regulatoryrequirements, credentialing standards, and staffing-specific workforce demands.The HR Manager will oversee employee relations, compliance, onboarding, credentialingcoordination, performance management, policy administration, HRIS optimization, andleadership coaching while supporting rapid hiring cycles, high-volume onboarding, and retentioninitiatives across Louisiana, Mississippi, and Tennessee.Essential Duties & Responsibilities

Strategic HR Leadership• Serve as the primary HR advisor to executive leadership on workforce strategy,• compliance risk, and organizational planning.• Develop and implement HR programs aligned with operational growth, caregiver• retention, and client compliance requirements.• Support expansion initiatives, including new branch launches or state registrations.• Compliance & Regulatory Oversight• Ensure compliance with federal employment laws (FLSA, FMLA, ADA, Title VII, HIPAA,• OSHA).• Maintain state-specific compliance for Louisiana, Mississippi, and Tennessee, including:• Wage and hour requirements• Background screening and drug testing standards• Caregiver licensure and registry requirements• Joint Commission or client credentialing expectations (if applicable)• Oversee I-9 compliance, E-Verify (where applicable), and audit readiness.• Lead investigations and resolution of employee relations issues, disciplinary actions, and• terminations.

Talent Acquisition & Workforce Management• Partner with recruiting teams to support high-volume caregiver hiring and rapid• onboarding.• Ensure compliant onboarding processes for W-2 and contingent caregiver staff.• Support workforce scheduling models and dormancy/inactive status processes• consistent with staffing best practices.• Employee Relations & Performance Management• Manage performance management frameworks, corrective action processes, and assist• in termination decisions.• Coach leaders and supervisors on employee relations, documentation, and progressive• discipline.• Lead conflict resolution and ensure consistent application of policies across states.• HRIS & Data Management• Own HRIS administration and optimization (e.g., iSolved, or similar platforms).• Maintain accurate employee records, credential tracking, and compliance• documentation.• Generate HR metrics and reports related to turnover, compliance, onboarding timelines,• and workforce trends.• Policy Development & Training• Draft, update, and enforce HR policies, handbooks, SOPs, and caregiver• acknowledgements.• Develop and deliver manager training on HR compliance, documentation, and employee• relations.• Ensure policies reflect multi-state requirements and caregiver-specific operations.