Human Services Administrator 1

In this role, you'll manage some of Ohio's most important child serving technology systems, such as the Ohio Child Licensing and Quality System (OCLQS), Ohio Benefits (OB), and the Time, Attendance, and Payment (TAP) system. You will lead projects from start to finish, coordinating everything from planning and requirements gathering to testing and implementation.

What your day-to-day work looks like:

• You'll stay in close contact with system users and partners, including county agencies, state partners (such as DAS and Medicaid), vendors, and internal staff. A big part of the job is making sure these partners' needs are understood and reflected in system changes.
• You'll review policies, laws, and regulations to ensure the systems support accurate, compliant operations for end users.
• You'll identify project requirements, set timelines, manage risks, and ensure quality standards are met.
• You'll work closely with IT teams and vendors to guide development, testing, enhancements, fixes, and ongoing system maintenance.
• You'll brief leadership-including the CBSO, CIO, and executive team-on project plans and progress.

Stakeholder engagement is constant in this role. You may lead or participate in user groups, committees, or other public forums. You'll often explain new features, educate users, and help county agencies and staff understand how changes impact their work. You'll also help coordinate transitions between multiple systems to make sure they work together seamlessly. You will also collaborate with partners such as the Attorney General's Office, the Department of Education and Workforce, and the Ohio Child Care Resource and Referral Agency as you help connect systems like OCLQS, TAP, the Ohio Professional Registry, and self service portals.

Other parts of the job include attending meetings, traveling occasionally for trainings or presentations, preparing reports or documentation, and maintaining project records.

Pay Information

Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 Months

66 Months

78 Months

Pay Range

Exempt/ 15

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Hourly

$44.38

$46.88

$49.52

$52.24

$55.15

$58.16

$60.55

$63.41

Annual

$92,310

$97,510

$103,002

$108,659

$114,712

$120,973

$125,944

$131,893

Background Check Information

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Status of posted positions

You can check the status of your application online be signing into your profile and clicking the "My Jobpage" tab to view completed submissions and submission details. If you have questions other than your applications status, please direct them to DCY.HumanResources@childrenandyouth.ohio.gov.

72 mos. exp. in researching, developing or implementing policies related to human services, social services, health services, public policy or comparable field; 12 mos. exp. in managing delivery of human services program in a governmental, community or private human support services agency; 12 mos. exp. in supervisory &/or managerial principles & techniques.

• Or completion of undergraduate core program in social or behavioral science; 48 mos. exp. in researching, developing or implementing policies related to human services, social services, health services, public policy or comparable field; 12 mos. exp. in managing delivery of human services program in a governmental, community or private human support services agency; 12 mos. exp. in supervisory &/or managerial principles & techniques.
• Or completion of graduate core program in social or behavioral science; 36 mos. exp. in researching, developing, or implementing policies related to human services, social services, health services, public policy or comparable field; 12 mos. exp. in managing delivery of human services program in a governmental, community or private human support services agency; 12 mos. exp. in supervisory &/or managerial principles & techniques.
• Or 12 mos. exp. as Human Services Manager, 69456.
• Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Human Services