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Hvac, Plumbing & Electrical Dispatcher

Sky Heating, A/C, Plumbing & ElectricalTualatin, OR

$21 - $28 / hour

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Overview

Schedule
Full-time
Career level
Entry-level
Remote
On-site
Compensation
$21-$28/hour
Benefits
Health Insurance
Vision Insurance
Family/Dependent Health

Job Description

Are you looking for a company that leads by example and always embodies The Golden Rule? Awarded "Best Heating Contractor to Work For" by the ACHR News - Sky Heating, AC, Plumbing & Electrical is the premier home service company in the Portland area with over 40 years of industry leading expertise. Career stability is never something you'll need to worry about! We truly care about our customers, our employees and our community. Through the years, we've donated and supported many local organizations, including Meals on Wheels, The Home Builders Foundation, Dash for Kids and many more. It is our privilege to play an active role in our community and do our part to promote not only better homes, but better lives for all.

Why Dispatch with Us?

  • 100% company paid health and vision insurance for employee with 4 plan tier options for you and your family.
  • Paid Time Off in addition to six (6) paid Holidays.
  • Company 401(k) match up to 4% with Pre-Tax and After-Tax Roth deferral options.
  • Weekly training to help excel your career!
  • Employee discount.

Responsibilities:

  • Strategically assign calls based on the key priority matrix: Call history, dispatch boards, Tech ability, equipment age, warranty, and routing.
  • Communicate with customers to schedule appointments, provide service updates, and resolve issues.
  • Check-in calls with the service technicians to assist technicians with close-out and dispatch to the next call.
  • Research and assign calls.
  • Responsible for maintaining the dispatch board with support from the Customer Service Department.
  • Participate in training as necessary.
  • Other duties as necessary.

Qualifications:

  • At least two (2) years of Electrical, Plumbing or HVAC Dispatch Experience, preferred.
  • Experience with CRM systems (Salesforce, ServiceTitan), preferred.
  • Strong Mathematical, Language, communication and Computer Skills
  • Must be able to work daily 7:00am-3:30pm.
  • Must be able to work at our Tualatin office.

Compensation: $21-$28 per hour

Please Submit a Copy of Your Resume for Consideration.

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FAQs About Hvac, Plumbing & Electrical Dispatcher Jobs at Sky Heating, A/C, Plumbing & Electrical

What is the work location for this position at Sky Heating, A/C, Plumbing & Electrical?
This job at Sky Heating, A/C, Plumbing & Electrical is located in Tualatin, OR, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Sky Heating, A/C, Plumbing & Electrical?
Candidates can expect a pay range of $21–$28 per hour for this role.
What employment applies to this position at Sky Heating, A/C, Plumbing & Electrical?
Sky Heating, A/C, Plumbing & Electrical lists this role as a Full-time position.
What experience level is required for this role at Sky Heating, A/C, Plumbing & Electrical?
Sky Heating, A/C, Plumbing & Electrical is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Sky Heating, A/C, Plumbing & Electrical for this role?
Sky Heating, A/C, Plumbing & Electrical offers following benefits: Health Insurance, Vision Insurance, Family/Dependent Health, Paid Holidays, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Sky Heating, A/C, Plumbing & Electrical?
You can apply for this role at Sky Heating, A/C, Plumbing & Electrical either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.