HVAC Customer Service Representative
PeakziFruitland Park, Florida
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
HVAC Customer Service Representative | Fruitland Park, FL | Full Time | In Office
Join a residential heating and air company that has served Lake County and the surrounding communities for more than 60 years. When a homeowner's air goes out in July, you are the first voice they hear, and how that call goes shapes the whole experience.
This is an in-office role for someone who is genuinely good with people and calm under pressure. You will book calls, manage the schedule, and keep customers informed from first call to completed job.
WHAT YOU'LL DO
Answer inbound calls and book service appointments
Coordinate the daily schedule with dispatch and the technician team
Follow up with customers on scheduling, arrival windows, and job status
Maintain accurate customer records in our system
Support maintenance agreement renewals and outbound follow-up calls
WHAT WE'RE LOOKING FOR
Customer service or call handling experience, ideally in home services or a trade
A warm phone presence and clear written communication
Strong organization and the ability to juggle a moving schedule
Comfort with scheduling software and basic computer work
Patience and composure during peak season
SCHEDULE
Monday through Friday, full time, in office.
COMPENSATION
Competitive hourly pay based on experience, with raises tied to performance and tenure.
BENEFITS
Health, dental, and vision insurance. Life insurance. Short and long term disability. Critical illness and accident coverage. First Stop Health. 401(k). Paid time off, six paid holidays per year, your birthday off, and bereavement pay. Ongoing paid training and employee development.
EQUAL OPPORTUNITY
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About HVAC Customer Service Representative Jobs at Peakzi
What is the work location for this position at Peakzi?
This job at Peakzi is located in Fruitland Park, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Peakzi?
Employer has not shared pay details for this role.
What employment applies to this position at Peakzi?
Peakzi lists this role as a Full-time position.
What experience level is required for this role at Peakzi?
Peakzi is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Peakzi for this role?
Peakzi offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Peakzi?
You can apply for this role at Peakzi either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.