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HVAC Install Manager

Jake's Heating, Air, & PlumbingKnightstown, Indiana
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Overview

Schedule
Full-time
Career level
Director
Benefits
Health Insurance
Paid Vacation

Job Description

Jake’s Heating, Air & Plumbing is looking for an HVAC Install Manager who can keep operations tight, customers happy, and installs on schedule. If you’re organized, thrive under pressure, and know how to turn moving parts into a smooth process, you’re exactly who we want.

We’re a family-owned HVAC and plumbing company that’s been serving our community since 2006. Quality work and customer experience are everything here.

What You’ll Do

• Lead and manage the residential install process from start to finish• Ensure a smooth, positive customer experience with proactive communication• Coordinate with sales and install teams to keep jobs on schedule and on spec• Conduct on-site visits when needed to confirm quality and installation standards• Track performance metrics (KPIs) daily, weekly, and monthly• Use spreadsheets to monitor install efficiency and provide insights• Manage ordering, staging, and delivery of equipment and parts• Ensure all documentation (warranty, rebate, financing, etc.) is accurate and submitted on time• Follow up with customers at seasonal check-ins, and at 1-year and 2-year mark to drive retention• Help the team meet our goal of completing 3 installs per day while maintaining quality

What You’ll Need

• Experience in HVAC installations or related field preferred (HVAC knowledge is a plus)• Strong understanding of KPIs and how to use them to improve performance• Proficient with Microsoft Excel and Word• Excellent organization, problem-solving, and communication skills• Ability to manage multiple tasks and deadlines in a fast-paced environment• Professional under pressure and customer-focused• Self-motivated, dependable, and detail-oriented• Comfortable with occasional site visits to resolve technical or customer concerns• No company vehicle provided for this role

Why You’ll Love Working Here

• Competitive salary based on experience• Health insurance, IRA, and paid time off• Fast-paced environment with strong leadership support• Opportunity to impact results, customer experience, and team performance• Family-owned company where high standards are the norm

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FAQs About HVAC Install Manager Jobs at Jake's Heating, Air, & Plumbing

What is the work location for this position at Jake's Heating, Air, & Plumbing?
This job at Jake's Heating, Air, & Plumbing is located in Knightstown, Indiana, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Jake's Heating, Air, & Plumbing?
Employer has not shared pay details for this role.
What employment applies to this position at Jake's Heating, Air, & Plumbing?
Jake's Heating, Air, & Plumbing lists this role as a Full-time position.
What experience level is required for this role at Jake's Heating, Air, & Plumbing?
Jake's Heating, Air, & Plumbing is looking for a candidate with "Director" experience level.
What benefits are offered by Jake's Heating, Air, & Plumbing for this role?
Jake's Heating, Air, & Plumbing offers following benefits: Health Insurance and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Jake's Heating, Air, & Plumbing?
You can apply for this role at Jake's Heating, Air, & Plumbing either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.