HVAC Lead Service Technician
Swann Mechanical ServicesKennesaw, Georgia
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Overview
Schedule
Full-time
Career level
Director
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Profit sharing
- Training & development
- Vision insurance
- Bonus based on performance
- Company car
- Competitive salary
- Paid time off
Family-Owned High-End Residential Specialty Systems Expert Swann Mechanical is a family-owned and family-operated residential HVAC company known for top-tier workmanship, professionalism, and the ability to service specialty and advanced systems most contractors won’t touch. We are searching for an experienced Lead HVAC Service Technician with strong diagnostic ability, excellent communication skills, and the drive to represent our family business at a high level.
POSITION OVERVIEWThe Lead Service Technician is responsible for diagnosing, repairing, and maintaining a wide spectrum of HVAC equipment including specialty systems, communicating platforms, geothermal applications, and high-rise mechanical setups. This role requires a technician with exceptional problem-solving ability and experience across multiple disciplines within HVAC technology.
The ideal candidate is motivated, professional, customer-focused, and capable of leading complex service tasks independently.PRIMARY RESPONSIBILITIES
- Diagnose and repair a wide range of residential HVAC systems
- Lead specialty service calls with confidence and minimal oversight
- Communicate effectively with homeowners and office staff
- Document findings, recommendations, and repair actions clearly
- Provide professional system evaluations and upgrade suggestions
- Uphold Swann Mechanical’s family values and customer-first culture
- Maintain company-provided tools, truck, and equipment
WHO THRIVES HEREThis role is ideal for technicians who:Want independence, respect, and professional responsibility
- Enjoy solving challenging technical issues
- Like servicing unique and specialty systems
- Take pride in delivering clean, high-quality work
- Want to grow long-term with a family-owned company
- Appreciate fairness, work ethic, and a positive culture
REQUIRED TECHNICAL EXPERIENCE The ideal applicant must have strong, demonstrated experience with the following:1. Residential HVAC Systems
- Gas furnaces (single-stage, two-stage, variable-speed)
- Heat pumps (standard, dual-fuel, communicating)
- Air handlers, PSC and ECM blower motors, variable-speed systems
- Airflow diagnosis, static pressure testing, duct performance evaluation
2. Advanced / Communicating Systems
- Trane ComfortLink II/ Trane Link
- Lennox S30/S40 platforms
- Daikin communicating systems
- Bosch inverter systems
- Ability to interpret data buses, error codes, and control logic
- Comfort advisor communication between indoor/outdoor components
3. Geothermal Systems
- Water-to-air and water-to-water units
- Grundfos / Taco pump modules
- Desuperheater diagnostics
- Loop field understanding (open loop & closed loop)
- Flow center troubleshooting
4. Water-Source Heat Pumps (High-Rise Work)
- Vertical stack WSHP units
- High-rise building control systems
- Water loop temperature, flow, and pressure troubleshooting
- Freeze protection setups and safeties
5. Wine Cellar Cooling Systems
- Wine Guardian, WhisperKOOL, CellarPro, Breezaire
- Ducted, ductless, and through-the-wall configurations
- Humidity control diagnosis
- TXV/EEV metering troubleshooting
- Condensate and airflow management for enclosed cellar environments
6. High-Velocity/Small-Duct Systems
- Unico & SpacePak
- ECM blowers, control boards, and heat kits
- Proper airflow balancing for small-diameter supply networks
7. Electrical & Controls Proficiency
- Low-voltage and high-voltage troubleshooting
- Control boards, relays, sequencers, contactors
- Heat strip and emergency heat testing
- Wiring diagrams and control schematics
- Safety controls and limit switches
8. Refrigeration Diagnostics
- Advanced refrigerant diagnostics for R410A, R32, and R22
- TXV/EEV operation and superheat/subcool calculations
- Leak detection methods (electronic, nitrogen pressure tests, dye)
- Brazing, nitrogen purging, vacuum pump operation, micron understanding
9. Customer Communication & Leadership
- Clear professional communication
- Ability to educate homeowners on system performance
- Leadership capability with junior technicians
- High standards of cleanliness, organization, and professionalism
COMPENSATION & BENEFITS
Swann Mechanical values technicians and invests heavily in long-term career growth.
System replacements, accessory recommendations, IAQ products, wine cellar upgrades, etc.
Paid on-call rotation bonus in addition to overtime or billable work.
(Take-home privileges for Lead Technicians)
Factory training, advanced controls, geothermal programs, specialty systems.
Compensation: $25.00 - $50.00 per hour
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FAQs About HVAC Lead Service Technician Jobs at Swann Mechanical Services
What is the work location for this position at Swann Mechanical Services?
This job at Swann Mechanical Services is located in Kennesaw, Georgia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Swann Mechanical Services?
Candidates can expect pay range between $25–$50 for this role.
What employment applies to this position at Swann Mechanical Services?
Swann Mechanical Services lists this role as a Full-time position.
What experience level is required for this role at Swann Mechanical Services?
Swann Mechanical Services is looking for a candidate with "Director" experience level.
What benefits are offered by Swann Mechanical Services for this role?
Swann Mechanical Services offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Swann Mechanical Services?
You can apply for this role at Swann Mechanical Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.