HVAC/Plumbing Inside Sales

Signature Heating, Cooling and PlumbingAlbuquerque, New Mexico

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

The HVAC / Plumbing / Electrical Inside Sales Representative supports the Sales Team by following up on warm, in-home estimates left by our field sales professionals. This is an office-based role focused on building rapport, answering questions, addressing objections, and helping customers confidently move forward with their decision.

This position does not involve cold calling or in-home visits. All leads are warm and have already received an on-site estimate for HVAC, plumbing, or electrical services. The Inside Sales Representative’s role is to close the loop, provide clarity, and guide customers to the next step.

DUTIES & RESPONSIBILITIES

Quickly establish rapport with customers and prospective new customers
Perform discovery and needs analysis to determine customers' needs and recommend appropriate products, services, and solutions
Perform load calculations that are accurate and complete which can be easily transferred to the Install team
Create confident buyers by providing complete and accurate information about our products and pricing
Create excitement about Signature Heating, Cooling & Plumbing and encourage customers to spread the word about their positive experience
Become an expert in your market area, know the area and customer demographics and needs
Help set and achieve aggressive sales plans and propose expansions
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned.

REQUIRED SKLLS & ABILITIES

Unquestionable commitment to ethical conduct
Proven track record in direct-to-consumer sales
Financial acumen including the ability to determine if a job will be profitable as well as what operational activities affect positive or negative results
Skilled in the use of Microsoft 365 suite of applications especially Excel, Word, and PowerPoint
Highly organized with exceptional follow-through
Strong verbal and written communication skills
Highly motivated, self-motivated, flexible, and possess and great attitude and outlook
Ability to thrive in a fast-paced and goal-driven environment
Relevant work experience
HVAC industry experience preferred
Service Titan experience preferred
Must be physically able to lift, lower, push, and pull objects of up to 25 lbs. unassisted
Ability to stand, walk, climb, bend, stoop, and crouch for extended periods of time

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FAQs About HVAC/Plumbing Inside Sales Jobs at Signature Heating, Cooling and Plumbing

What is the work location for this position at Signature Heating, Cooling and Plumbing?

This job at Signature Heating, Cooling and Plumbing is located in Albuquerque, New Mexico, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Signature Heating, Cooling and Plumbing?

Employer has not shared pay details for this role.

What employment applies to this position at Signature Heating, Cooling and Plumbing?

Signature Heating, Cooling and Plumbing lists this role as a Full-time position.

What experience level is required for this role at Signature Heating, Cooling and Plumbing?

Signature Heating, Cooling and Plumbing is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Signature Heating, Cooling and Plumbing?

You can apply for this role at Signature Heating, Cooling and Plumbing either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.