Overview
Job Description
SummaryCES is seeking an HVAC/R Service Technician II with chiller experience who will be responsible for performing a range of HVAC/R jobs for industrial and commercial customers. The incumbent in this role will need to be decisive, courteous and dependable. The HVAC/R Service Technician II must also possess the capability to take initiative and communicate well with all customer groups. Essential DutiesConduct HVAC/R servicing jobs promptly, professionally and efficiently
Perform routine HVAC/R service activities Prepare Service Tickets by collecting all required information, notes, and signatures while on the customer site
Recognize potential revenue leads by communicating additional services with the customer. Listed are a few service examples: unit components, unit replacements, add-on units, and commercial service contracts
Develop and refer customer leads to the CES Sales team
Willing to conduct non-service related support for the Installation Departments, as assigned
Perform related duties as directed by the Service ManagerLead project repairs or replacements, as assigned
Demonstrate proper use of Safety Equipment at all times
Ability to manage time and workload effectively
Flexibility to work overtime/weekends, as needed
Ensure company vehicle is in clean and well maintained at all times
Ensure compliance with safe driving practices while driving a company vehicle
Use of cellular phone while driving company vehicle is prohibited
Flexibility to work weekdays, weekends, holidays and overtime is required
Participation in an On Call rotation
ExperienceMust have chiller experience.Minimum five (5) years of successful experience in commercial service and with at least three (3) different manufacturer's equipment
Minimum three (3) years experience with air-cooled chillers, ice machines, chilled water units, light building automation, rooftop units, split systems, Variable Refrigerant Flow (VRF) and boilers
EducationHigh school diploma or general education degree (GED)Graduate of a post-secondary HVACR program of instruction with two or more years in duration
Qualifications, Skills, and AbilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Work within industry standards of accuracy
Able to make decisions based on measurable criteria
Practical oral and written communications skills required
Strong customer service skills requiredMS Office (Word, Excel, PowerPoint) proficiency required
Strong knowledge of the proper use of Safety EquipmentMust be able to travel to and from job sites
Accurately diagnose and efficiently accomplish work desirable to the satisfaction of both the customer and CESReady and able to meet time schedules, deadlines, as well as plan and organize work efficiently Must be able to maintain discretion and confidentiality Ability to work on own with little direct supervision
Able to work collaboratively with others using tact, patience and professional courtesy Ability to work under pressures of time, a non-standard schedule, and ready to communicate customer needs concisely during backlog constraints Able to provide the customer with estimated quotes for small-to-medium projects
Must not have a fear of heights (Acrophobia)Licenses/CertificationsEnvironmental Protection Agency (EPA) Certification required
Valid Florida Driver's License is required
Incumbent must be insurable at all times by CES insurance carrierOSHA 10 certification, preferred but not required Employment StatementComprehensive Energy Services is an Equal Opportunity Employer and a Drug Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. All your information will be kept confidential according to the Equal Employment Opportunity Commission (EEOC) guidelines.
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