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HVAC Residential Field Service Supervisor - up to $10K Signing Bonus

One Hour Heating & Air ConditioningCharlotte, North Carolina

$75,000 - $100,000 / year

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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Compensation
$75,000-$100,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Are you an experienced HVAC professional ready to take the next step in leadership? One Hour Heating & Air, Charlotte’s leading residential HVAC service provider, is seeking a Field Service Supervisor to lead, develop, and support our exceptional service team. This position is designed to work out in the field, sometimes alongside our service technicians.
In this critical role, you’ll oversee the daily scheduling, performance, and development of our HVAC service technicians to ensure every customer receives top-quality service, repairs, and care. You’ll also handle escalated service calls, perform second opinions and diagnostics, and drive higher-level service opportunities—all while enjoying the chance to earn service and lead commissions.
We’re looking for a proactive leader who is organized, communicative, and committed to excellence—not only in the technical side of HVAC but also in building strong relationships with team members and customers alike.
What You’ll Do:
  • Run advanced-level service calls.
  • Oversee and manage all service projects, resources, and technician teams.
  • Schedule, train, mentor, and evaluate service personnel; set daily priorities and hold team members accountable.
  • Approve parts, materials, tools, and equipment requests.
  • Ensure all work meets or exceeds customer expectations, company standards, and local codes; conduct job site inspections as needed.
  • Review service reports and confirm accurate documentation and adherence to procedures.
  • Identify training needs and make recommendations to the Service Manager.
  • Handle escalated customer concerns with professionalism, clear communication, and timely resolution.
What You Bring:
  • Minimum 10 years of proven residential HVAC service experience (light commercial experience considered).
  • Previous leadership or supervisory experience in the HVAC industry.
  • North Carolina HVAC licensure is a plus, with company-sponsored support available to achieve licensure if not currently held.
  • Strong knowledge of HVAC concepts, practices, and procedures.
  • Excellent organizational, problem-solving, and leadership skills.
  • Outstanding communication and customer service abilities.
  • Valid driver’s license with a clean driving record.
What We Offer:
  • Company-provided, well-maintained service vehicle.
  • Paid vacation and holidays.
  • Medical, Dental, and Vision insurance options.
  • Short- and long-term disability coverage.
  • 401(k) plan with company match.
  • Accident insurance.
  • Referral bonus program.
  • Company-paid uniforms.
  • Opportunities for professional growth and advancement within the company.
This is a key role with room for influence, growth, and rewards. If you’re ready to make an impact and help shape the success of our service team, we’d love to meet you.
Apply today by submitting your updated resume!
Compensation: $75,000.00 - $100,000.00 per year

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits.  All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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FAQs About HVAC Residential Field Service Supervisor - up to $10K Signing Bonus Jobs at One Hour Heating & Air Conditioning

What is the work location for this position at One Hour Heating & Air Conditioning?
This job at One Hour Heating & Air Conditioning is located in Charlotte, North Carolina, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at One Hour Heating & Air Conditioning?
Candidates can expect a pay range of $75,000 and $100,000 per year.
What employment applies to this position at One Hour Heating & Air Conditioning?
One Hour Heating & Air Conditioning lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at One Hour Heating & Air Conditioning?
One Hour Heating & Air Conditioning is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at One Hour Heating & Air Conditioning?
You can apply for this role at One Hour Heating & Air Conditioning either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.