Hvac Service Dispatcher / Schedule Coordinator
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Job Description
Quigley Heating and Air, Farmers Branch, TX
Proudly serving communities in the greater Dallas area for 75 years!
We provide premium maintenance, installation, and repair service of heating and cooling systems for both residential homeowners and commercial properties. We are family owned and operated and continue to support our community with our family tradition of honesty, quality, and value.
We're looking for a HVAC Service Dispatcher- Schedule Coordinator to join our team! This is a pivotal position in our office and the initial contact with our customers and requires someone with excellent customer service skills, and high attention to detail.
Job Title: HVAC Service Dispatcher- Schedule Coordinator
Pay: $22.00 - $26.00 per hour, depending on experience + commissions
Hours: Monday through Friday 7:30am- 4:30pm, overtime during peak season, and alternating On Call rotation
What We Have To Offer / Benefits:
- Medical 70% paid for employee
- Dental insurance
- Vision insurance
- Paid vacation- 40 hours, after 2 years 80 hours
- 401K
- 6 Paid holidays
- Sick pay
Position Overview:
- Answering incoming calls
- Maintain the Service Technicians' daily schedules and verifying all information as each job is closed out
- Schedule return trips with customers when parts are in for repairs.
- Maintain the on-call schedule for service technicians.
- Maintain customer database with current information.
- Clear and concise communications with department managers, employees, and company customers
- Job costing and some project & labor management.
- Prepare service invoices and timecards for processing.
What We Are Looking For:
- 2+ years of related experience in an office setting, dispatching, scheduling, or project coordination (or equivalent combination of education and experience).
- Stellar customer service skills with the ability to build strong relationships.
- Strong organizational skills and attention to detail.
- Proficiency in MS Office Suite (Word, Excel), MS Outlook, and Adobe.
- Experience with CRM databases
- HVAC or similar industry experience is a plus.
- Geographical knowledge of Dallas area/zip codes is a plus.
Learn more about us:www.quigleyac.com
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.