Hvac Service Dispatcher

Spectrum ACMangonia Park, FL

$22 - $27 / hour

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Overview

Compensation

$22-$27/hour

Job Description

Join Spectrum AC as a Service Dispatcher!

About Spectrum AC: With over 20 years of experience and the trust of 5,000+ homeowners, Spectrum AC is a trusted name in residential and commercial HVAC services. Our licensed, N.A.T.E. and EPA Universal-certified team is committed to providing top-tier service with a focus on comfort, efficiency, and reliability. We're growing and looking for team members who value excellence and a professional, supportive environment.

Why Join Our Team?

Year-round work - no seasonal gaps
Supportive and professional office culture
Opportunities for training and growth
Work with an established, reputable HVAC company
Fun extras like an annual holiday party and team appreciation events

About the Role:

We're looking for a detail-oriented HVAC Dispatcher to join our office team! This role is critical to keeping operations efficient and profitable. You will be responsible for assigning calls strategically, monitoring technician progress throughout the day, and adjusting schedules in real time to maximize productivity and customer satisfaction.

Compensation & Benefits:

Pay Range: $22.00 to $27.00 an hour, depending on experience
Schedule: Monday-Friday, with occasional after-hours/weekend responsibilities during peak times (this is an in office role)
Benefits Include:
- Medical Insurance
- 401(k)
- Vacation & Paid Holidays
- Sick & Personal Time

Key Responsibilities:

Dispatch HVAC service and installation calls based on priority, skill set, and location
Monitor technician routes and adjust schedules in real time
Track job progress and maintain clear communication with field teams
Maximize efficiency by reducing drive time and downtime
Coordinate with service managers regarding call assignments and workload
Maintain accurate records in dispatch software/CRM
Manage emergency calls and schedule changes professionally and quickly
Support daily revenue goals through strategic scheduling

What We're Looking For:

Experience in dispatching, HVAC or home services strongly preferred
Strong communication and interpersonal skills (professional phone etiquette is required)
Ability to think quickly and solve scheduling challenges
Excellent communication skills when coordinating with technicians
Comfortable working in a fast-paced, high-volume environment
Tech-savvy and experienced with service management software
Calm under pressure and highly detail-oriented

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FAQs About Hvac Service Dispatcher Jobs at Spectrum AC

What is the work location for this position at Spectrum AC?

This job at Spectrum AC is located in Mangonia Park, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Spectrum AC?

Candidates can expect a pay range of $22–$27 per hour for this role.

What employment applies to this position at Spectrum AC?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Spectrum AC?

You can apply for this role at Spectrum AC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.