HVAC Service Team Lead

SST DirectStatesville, NC

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Job Description

DIRECT HIRE: The HVAC Service Team Lead oversees commercial HVAC service projects from initial service request through completion. This role leads field technicians, coordinates turnkey repair and replacement projects, ensures high-quality workmanship, and maintains compliance with safety standards and industry regulations. The Team Lead serves as the primary point of contact for technicians, project managers, and customers while ensuring HVAC systems operate reliably and efficiently.📍 Working Location: Local travel for Statesville, NC./Charlotte, NC. and surrounding area💰 Pay Range: $90K - $1100K (depending on experience)🕒 Base hours/Schedule: M - F, 7am - 3:30pm, +OTBenefits: Benefits: Vision & Dental Insurance, Life Insurance, 401(k) Retirement Plan, PTOResponsibilities:

Lead and supervise HVAC service technicians performing installation, repair, replacement, and maintenance of commercial HVAC and refrigeration systems
Manage turnkey HVAC service projects from diagnosis and proposal through completion and system commissioning
Coordinate service calls, equipment replacements, and repair projects to ensure minimal disruption to customer operations
Diagnose complex HVAC system issues including rooftop units (RTUs), chillers, split systems, heat pumps, air handlers, and building control systems
Direct installation and replacement of major HVAC components including compressors, motors, coils, ductwork, and control systems
Ensure all HVAC service and installation work complies with OSHA regulations and applicable building codes
Monitor job progress, technician productivity, and service quality to ensure projects meet timelines and performance expectations
Coordinate procurement of equipment, materials, and replacement components necessary for turnkey service projects
Communicate directly with customers regarding system performance, repair recommendations, project timelines, and service outcomes
Review service documentation, job reports, and maintenance records to ensure accurate reporting and billing
Provide technical guidance and mentoring to technicians, supporting skill development and troubleshooting assistance
Perform advanced diagnostics, system testing, and commissioning to verify proper HVAC system operation after repairs or replacements
Support preventative maintenance programs to improve equipment reliability and reduce long-term service costs
Maintain company service vehicles, tools, and equipment used for HVAC service operations

Qualifications:

Minimum 7 years of commercial HVAC service experience
3+ years of leadership of supervisory experience in HVAC service or field operations
Strong knowledge of commercial HVAC equipment including rooftop units, split systems, chillers, air handlers, refrigeration systems, and building automation controls
EPA Section 608 Certification required
Ability to diagnose complex HVAC mechanical and electrical issues
Experience managing service technicians and coordinating field service operations
Valid driver’s license and ability to travel between commercial service locations
Technical training, trade school certification, or HVAC license preferred

Skills:

HVAC system diagnostics and troubleshooting
Commercial HVAC installation and repair expertise
Team leadership and technician supervision
Project coordination and turnkey service management
Customer service and client communication
Preventative maintenance planning
Electrical and mechanical system troubleshooting
Safety management and regulatory compliance
Time management and scheduling
Documentation and service reporting

Once you apply, please text "TURN" to 904-712-6140 for a faster reply. INDH

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FAQs About HVAC Service Team Lead Jobs at SST Direct

What is the work location for this position at SST Direct?

This job at SST Direct is located in Statesville, NC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at SST Direct?

Employer has not shared pay details for this role.

What employment applies to this position at SST Direct?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at SST Direct?

You can apply for this role at SST Direct either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.