HVAC Service tech
Royal Oak Heating, Cooling & ElectricalTroy, Michigan
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Paid Vacation
Career Development
Job Description
Benefits:
- 401(k) matching
- Bonus based on performance
- Company car
- Health insurance
- Paid time off
- Training & development
The HVAC Service Technician is responsible for diagnosing, repairing, and maintaining residential and light commercial heating, cooling, and ventilation systems. This role ensures high-quality workmanship, delivers exceptional customer service, and promotes the company’s values during every customer interaction.Key Responsibilities
Service & Repair
- Diagnose and repair HVAC equipment including furnaces, air conditioners, heat pumps, mini-splits, humidifiers, and ventilation components.
- Perform routine maintenance and system tune-ups.
- Verify system performance through testing, measuring, and adjustments.
- Follow company-approved diagnostic processes and service procedures.
Customer Communication
- Clearly explain findings, recommended repairs, and options to customers in an easy-to-understand way.
- Provide accurate quotes and obtain approval before performing work.
- Maintain a professional appearance and represent the company with integrity.
Documentation & Reporting
- Complete service tickets, checklists, and job notes accurately.
- Record part usage, labor hours, and equipment details.
- Use company software for scheduling, invoicing, and reporting.
Safety & Compliance
- Adhere to all safety protocols, industry standards, and local/national codes.
- Properly handle refrigerants and maintain EPA compliance.
- Maintain clean and organized tools, service vehicle, and workspace.
Team Collaboration
- Communicate effectively with dispatchers, managers, and other technicians.
- Participate in on-call rotations as required.
- Attend training sessions to stay current with new technologies and products.
Qualifications
Required
- 2+ years of HVAC service experience (or equivalent training).
- EPA 608 Certification.
- Valid driver’s license with a clean driving record.
- Strong troubleshooting and mechanical skills.
- Ability to lift 50+ lbs and work in varying environments (attics, basements, crawlspaces).
- Experience with smart thermostats, zone systems, and advanced diagnostics.
- Strong customer service skills and professional communication.
Competencies
- Technical proficiency and mechanical aptitude
- Problem-solving and critical thinking
- Customer-focused mindset
- Time management and punctuality
- Attention to detail and accuracy
- Ability to work independently and as part of a team
Work Environment & Schedule
- Field-based position with travel between customer homes/businesses.
- Full-time role; may include evenings, weekends, or on-call rotations.
- Use of company vehicle, tools, and mobile devices.
Compensation: $22.00 - $35.00 per hour
Quality HVAC and Electrical Repairs and Installations
Welcome to Royal Oak Heating & Cooling. Since 1951, we’ve been providing reliable HVAC and electrical service in Royal Oak, Oxford, Lake Orion, and the surrounding communities. When residents need a new HVAC system, electrical repair, water heater services, lighting fixtures or replacement parts, we offer comprehensive service for sales, installation, repair, and parts with superior service from experienced and qualified technicians.
Older and poorly operating systems waste energy, fail to maintain a comfortable temperature and drive up energy costs. We solve these problems with sales and professional installation of heating, cooling and electrical systems. Our services include residential and commercial gas furnaces, residential and commercial boilers, water heater installations, and AC system installation, including central air-conditioning, wall-mounted, and ductless mini-splits, plus, electrical panel retrofitting, indoor and outdoor lighting installation, and appliance wiring.
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FAQs About HVAC Service tech Jobs at Royal Oak Heating, Cooling & Electrical
What is the work location for this position at Royal Oak Heating, Cooling & Electrical?
This job at Royal Oak Heating, Cooling & Electrical is located in Troy, Michigan, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Royal Oak Heating, Cooling & Electrical?
Candidates can expect pay range between $22–$35 for this role.
What employment applies to this position at Royal Oak Heating, Cooling & Electrical?
Royal Oak Heating, Cooling & Electrical lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Royal Oak Heating, Cooling & Electrical?
Royal Oak Heating, Cooling & Electrical is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Royal Oak Heating, Cooling & Electrical for this role?
Royal Oak Heating, Cooling & Electrical offers following benefits: Health Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Royal Oak Heating, Cooling & Electrical?
You can apply for this role at Royal Oak Heating, Cooling & Electrical either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.