Hvac Service Technician

HVAC Service Technician

At New Era Plumbing & HVAC, we've spent more than 15 years building a reputation as the go-to team for reliable, high-quality plumbing and HVAC services across Dracut and the surrounding communities. What sets us apart is simple: we invest in cutting-edge technology, we stand behind our workmanship with pride, and we believe in clear, honest communication-with our clients and our team.

As a locally owned and operated company, we're committed to creating a workplace where skilled professionals can thrive. Our technicians are known for their expertise, professionalism, and dedication to customer satisfaction-and we're looking for more great people to join us. Whether we're serving residents in Hudson, Pelham, Salem, or Windham, our team shows up prepared, on time, and ready to deliver exceptional results.

If you're looking to grow your career with a company that values quality, teamwork, and community, New Era Plumbing & HVAC is the place to build your future.

Pay Scale: $40-50/hr + SPIFFs and commission

Why Choose New Era Plumbing & HVAC?

• Exceptional Company Culture - Supportive leadership, team collaboration, and a workplace where you're valued.
• Competitive, Industry-Leading Pay - Earn what your skills and dedication truly deserve.
• Robust Benefits Package, including:
  • Paid Time Off
  • 401(k) with 3% Company Match
  • Health & Dental Insurance
  • Short-Term Disability Insurance
• Clear Path for Growth & Advancement - We invest in your long-term success.
• Your Birthday Off-Paid!
• Fun Company Events - Deep sea fishing trips, summer cookouts, company breakfasts, holiday parties, and more.
• Company-Provided Uniform and Tablet - Everything you need to do your best work.
• Continuing Education & Training Opportunities
• Take-Home Company Vehicle
• Real Work/Life Balance - We mean it.
  • Manageable workload with no more than 3-4 calls per day
  • Minimal on-call expectations-emergencies only, never 24/7

Primary Job Function: To provide maintenance and repairs on a wide variety of residential heating and air conditioning systems according to company standards providing the customer with a high quality experience. Provide feedback to Service Manager regarding technical training needs, inventory and retail pricing.

Required Qualifications:

• 5+ years experience in residential HVAC service
• EPA Certification
• High school diploma or its equivalent
• Valid driver's license and insurable driving record
• Excellent customer service and communication skills
• Ability to read and interpret wiring diagrams and blueprints.
• Be familiar with a wide range of equipment and troubleshooting techniques.
• Experience making repair and replace decisions.
• Acquire NATE certifications within one year of employment.
• Demonstrate willingness to accept responsibility and leadership roles.
• Knowledge of basic sheet metal practices.
• Knowledge of air balancing principles and techniques.

Qualifications desired:

• Universal EPA Certification
• Certificate of completion from a HVAC Technical School
• NATE Certified