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Hvac Warranty Technician

Casteel AirLawrenceville, GA

Overview

Remote
On-site

Job Description

Warranty HVAC Technician - Lawrenceville, GAJoin the Horizon Services Team!Horizon Services is seeking an experienced Warranty HVAC Technician to support our growing team in Lawrenceville, GA. In this role, you will diagnose, repair, maintain, and replace HVAC equipment covered under our Warranty Program while delivering an exceptional customer experience. The ideal candidate is a skilled residential HVAC professional with strong troubleshooting abilities, a commitment to quality workmanship, and a customer-first mindset.As a Warranty Technician, you will also assist with quality assurance efforts by documenting service activities, identifying trends, and providing accurate information to support performance and quality monitoring initiatives.Key ResponsibilitiesDeliver outstanding customer service and ensure customer satisfaction on every call

Troubleshoot, diagnose, and repair residential HVAC systems and equipment

Perform warranty-related repairs and replacements in accordance with company standards

Complete preventative maintenance on HVAC systems

Conduct quality inspections to ensure installations and repairs meet Horizon Services' standards

Communicate effectively with customers, management, and office staff

Complete service documentation and required paperwork accurately and promptly

Utilize company-provided training resources to continue professional development

Keep leadership informed of customer concerns, job-site issues, and new developments

Perform administrative tasks and other duties as assigned by management

Qualifications5+ years of residential HVAC experience

Strong diagnostic and troubleshooting skills

Excellent customer service and communication skillsHVAC certification requiredEPA 608 Certification required

Ability to work independently while maintaining high quality standards

Valid driver's license Why Horizon Services?Competitive pay and benefits

Company-provided resources and training

Career growth opportunities

Supportive team environment

Industry-leading reputation and commitment to quality

If you're an experienced HVAC professional looking to join a company that values quality workmanship and customer satisfaction, we'd love to hear from you.Apply online today to join our Lawrenceville, GA team!

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FAQs About Hvac Warranty Technician Jobs at Casteel Air

What is the work location for this position at Casteel Air?
This job at Casteel Air is located in Lawrenceville, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Casteel Air?
Employer has not shared pay details for this role.
What employment applies to this position at Casteel Air?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Casteel Air?
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