Hybrid Billing Quality Control Coordinator (Burlington / Durham NC)

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a HYBRID Billing Quality Control Coordinator to join our team.

Hybrid Schedule: Monday - Friday, 8:00 AM - 5:00 PM ET with three in‑office days in either Burlington, NC or Durham, NC and two remote workdays per week supporting both collaboration and flexibility.

Job Responsibilities

• Revenue Cycle Leadership: Actively manage high-risk accounts and systemic billing challenges, implementing strategic solutions to prevent revenue leakage and improve collection rates.
• Financial Impact Analysis: Utilize advanced data analytics to identify trends, root causes of defects, and forecast financial outcomes, ensuring timely corrective actions.
• Technology & Process Optimization: Champion adoption of billing technologies and tools, collaborating with Corporate Billing and IT to streamline workflows and enhance efficiency.
• Training & Development: Deliver advanced billing education to internal teams and clients, ensuring compliance with payer requirements, ABNs, eClaims, and medical necessity documentation.
• Cross-Functional Collaboration: Serve as a liaison between billing, sales, operations, and client services, fostering alignment and accountability across departments.
• Compliance & Risk Management: Ensure adherence to regulatory standards and payer guidelines, mitigating financial and legal risks.
• Strategic Reporting: Develop and maintain systems to manage large volumes of quantitative data, providing actionable insights to senior leadership.
• Leadership Presence: Represent revenue cycle priorities in internal meetings, influencing decisions that impact organizational profitability.
• Continuous Improvement: Drive initiatives that enhance billing accuracy, reduce defects, and improve client experience.
• Other duties as assigned by Supervisor.

Minimum Qualifications

• Associate degree and 3 year's experience in medical and/or insurance field and 5 years experience in medical and/or insurance field if no degree

Preferred Qualifications

• 3 years or more of Knowledge of LCBS, LCLS, Labcorp LINK, and other Labcorp software.
• 2 years or more of experience in teaching, support, and training in customer interaction situations.
• 3 years or more experience with medical and insurance billing requirements and regulations.

Additional Job Standards

• Excellent communication skills.
• Detail oriented.
• Self-motivated, and independent worker.

Application Window Closes: 9/30/2026

Pay Range: $42k- 65k

All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

The BQCC role directly impacts millions in revenue and goes beyond transaction tasks to design and implement action plans geared to improving margin. This role requires a deep knowledge and understanding of payor compliance, billing systems, and revenue cycle best practices.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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