Idaho - Courts(Aoc) - Data Migration Field Support Technician
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Overview
Job Description
Data Migration Field Support TechnicianThe Data Migration Field Support Technician performs a variety of duties including, but not limited to, new hardware deployments, portable and remote devices; all peripheral devices; data migration of emails and documents to central M365 tenant.Required/Desired SkillsCustomer service including the ability to prioritize and address customer questions and trouble tickets based on customer needs and impacts.
- Required
- 3 YearsTroubleshooting and maintaining Active Directory users, computers, groups and policies.
- Nice to have
- 2 YearsOnboarding new users to Microsoft 365, with emphasis on Sharepoint, OneDrive, and Outlook as well as answering general user questions
- Required
- 2 YearsMigrating end user emails and documents to M365 Outlook and OneDrive from on-premise Exchange, external M365 and/org Google Workspace.
- Required
- 2 YearsTroubleshooting Microsoft Windows 10 and 11.
- Highly desired
- 2 YearsTroubleshooting Microsoft Office 2016, including exporting/importing mail, calendar and contacts
- Highly desired
- 2 YearsBasic network (wired and wireless) configuration and troubleshooting including ping and trace route
- Nice to have
- 1 YearExcellent communication and interpersonal skills are critical in this role.
- Required
- 0
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
