IDC General Manager

Key Responsibilities

• Serves as the on-site management and leader of a Import Distribution Center (IDC).
• Responsible for the execution of all functions at the facility, including: the daily, weekly and annual operational planning and execution to meet distribution center and store service requirements.
• Recruit, train, and manage up to 250 employee workforce on multiple shifts.
• Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
• Recruits, hires, trains, develops, and retains effective shift management teams
• In conjunction with HR, develops, implements, and measures effectiveness of associate training programs
• Evaluates staffing needs to meet daily demand; works with the Operations Managers and Supervisors to move personnel to meet the daily priorities and inventory flow; monitors regularly and makes adjustments as needed
• Communicates effectively with Operations Managers and Supervisors regarding business objectives, safety issues, current issues, upcoming events and demand for the day
• Sets Operations Managers and Supervisors up for success; to achieve or exceed key performance indicators, safety, performance and budget targets
• Manage relationships with the distribution centers, local community, suppliers to the facility, and corporate constituents of the facility.
• Develop and nurture a positive, focused, and productive work environment for all team members.
• Ensure all corporate policies and procedures are adhered to and short- and long-term plans are implemented.
• Effective stewardship of Lowe's corporate resources.
• Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback.
• Building collaborative, cross-functional relationships; hiring, training, and developing talent for growth opportunities.
• Delegating tasks and decisions; fostering open dialogue amongst team members.
• Working closely with employees to set goals and provide open feedback and coaching to drive performance improvement.
• Manages designated work stream to meet customer and business needs by translating business plans into tactical action items.
• Aligning team efforts; building accountability for and measuring progress in achieving results.
• Identifying and addressing improvement opportunities and leads the entire facility through change.
• Ensures all safety policies and procedures are implemented and observed, and that equipment and work areas are neat, clean and well organized

Required Qualifications

• Bachelor's degree Supply Chain Operations or a related field, or equivalent combination of education and experience or equivalent years of experience in lieu of education requirement, if applicable
• 10+ years of operations experience in a large volume center environment
• 5+ years of leadership experience with direct reports, including experience leading managers

Preferred Qualifications

• Experience in customer service, retail, or call center
• Lean Six Sigma certification (yellow belt or above)

Pay Range: $118,700.00 - $198,100.00 annually

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)

• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.