Implementation Manager - Pro Division

OutdoorsyAustin, TX

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Career Development

Job Description

About the Outdoorsy Group

Founded in 2015, Outdoorsy Group pioneered access to the outdoors by building the world's leading outdoor travel ecosystem. Millions of guests trust Outdoorsy to create lifelong family memories, while hosts rely on its products and innovations to grow their businesses and unlock life-changing sources of income. Outdoorsy Group's portfolio includes Outdoorsy.com, the largest outdoor travel and hospitality marketplace; the Destination Network, a growing collection of campgrounds and glamping retreats set in some of the country's most iconic landscapes; and Roamly, its proprietary insurtech platform powering Outdoorsy.comand enabling insurance infrastructure for global marketplaces. Together, Outdoorsy Group's businesses are united by a long-term mission: to restore our relationship with the outdoors-and with one another.

About Wheelbase

Outdoorsy is the world's largest RV rental marketplace, connecting vehicle owners with travelers across North America and beyond. Wheelbase is the all-in-one operating system built for the next generation of independent mobility businesses. More than just a calendar, Wheelbase provides the infrastructure to scale-integrating professional-grade fleet controls with Roamly's embedded episodic insurance. We remove the barriers of risk and compliance so operators can stop worrying about liability and focus on growth. From boutique startups to enterprise franchises, Wheelbase empowers you to automate operations, maximize yield, and regain total control of your customer data. It's your fleet, your brand, and your rules. Learn more at www.wheelbasepro.com.

About the Role

Outdoorsy is looking for an Implementation Manager to join our Pro Division team in Austin. In this role, you'll be the first point of contact for new Wheelbase customers-both RV rental operators and automotive/carshare businesses-guiding them from signed contract to fully activated account.

You'll own the onboarding journey: scheduling and conducting training sessions, ensuring website integrations are complete, and setting customers up for long-term success before handing them off to our Customer Success team. This is a high-impact role where you'll directly influence customer activation rates and time-to-value.

This role will report directly to the Manager of Implementation and Account Management.

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FAQs About Implementation Manager - Pro Division Jobs at Outdoorsy

What is the work location for this position at Outdoorsy?

This job at Outdoorsy is located in Austin, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Outdoorsy?

Employer has not shared pay details for this role.

What employment applies to this position at Outdoorsy?

Outdoorsy lists this role as a Full-time position.

What experience level is required for this role at Outdoorsy?

Outdoorsy is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Outdoorsy?

You can apply for this role at Outdoorsy either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.