Implementation Project Manager
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Overview
Job Description
About this Opportunity:
The Implementation Project Manager independently leads multiple client onboarding engagements, balancing priorities across complex projects. This role adapts onboarding processes to client needs, coordinates cross‑functional teams, and drives strategic execution while maintaining strong stakeholder relationships and ownership of outcomes. As we continue to evolve and live our Orion values, we are looking for someone to grow with us.
In this role, you'll get to:
Independently lead multiple onboarding projects simultaneously
Customize onboarding approaches for moderately complex client engagements
Coordinate cross‑functional internal teams to ensure timely delivery
Anticipate client needs, manage expectations, and mitigate risks
Apply onboarding tools and data to track progress and identify trends
Collaborate with senior team members to review client feedback and outcomes
Contribute recommendations to improve onboarding processes and experiences
We're looking for talent who:
Has strategic project execution experience
Has advanced stakeholder and client engagement experience
Has cross‑functional coordination experience
Uses risk management and issue anticipation skills
Process adaptation and continuous improvement skills
Has ownership, agility, and accountability skills
Mentors and guides less experienced team members
Has a minimum of a bachelor's degree preferably
Has a minimum of 3+ years of Project Management experience
Has a minimum of 2+ years leading client‑facing projects
Has a minimum of 2+ years working with Orion or affiliate platforms (preferred)
Preferably has PMP
Has GuideCX or Smartsheet (based on department assignment) experience for onboarding management, task tracking, and client coordination
Owns and manages relationships with stakeholders directly and works effectively with people at all levels in an organization
#LI-AP1
#LI-Onsite
#LI-Hybrid
Recommended Skills:
Business Analysis, Data Migrations, Onboarding, Process Improvements, Process Optimization, Project Management, Relationship Management, Risk Management, Software Development, Software Development Life Cycle (SDLC), Strategic Planning, System Integration, Taking Initiative, Team Leadership, Training Delivery, Vendor Management
Salary Range:
$72,860.00 - $110,014.00
The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.
About Us
At Orion, we achieve our best work when we support one another, staying personally accountable to each other and the clients we serve. We create a welcoming environment where everyone is respected, valued, and heard. Our commitment to create raving fans ensures we consistently exceed client expectations. Thinking differently is in our DNA-we innovate always, push boundaries, and reject the status quo to deliver transformative outcomes. Together, we support one another and see it through to success, driving our collective achievements and those of our clients.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
