landing_page-logo
Sign Up
Dossier logo

Implementation Specialist (Saas Healthcare)

DossierNashville, TN

$50,000 - $60,000 / year

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Overview

Schedule
Full-time
Education
Nursing (RN, LPN)
Career level
Senior-level
Remote
Remote
Compensation
$50,000-$60,000/year
Benefits
Health Insurance
Paid Vacation

Job Description

Dossier is a fast-growing SaaS Healthcare software company looking to solve the inefficiencies in maintaining employee competencies for health systems and hospitals.

We are looking for a bright and passionate Implementation Specialist to play a pivotal role in the growth of our company. This role is responsible for the end-to-end process of customer implementation projects, from onboarding, system configuration, to successfully leading the project through the Go-Live phase. The Implementation Specialist collaborates with internal and external cross-functional teams, engages with customers, and leverages technical and project management skills to drive successful outcomes.

Requirements

Job Responsibilities

  • Take ownership of customer implementation projects from Kick-Off to Go-Live, ensuring all tasks are executed efficiently, timelines are met, project goals are achieved, and expectations are exceeded
  • Create and maintain comprehensive project documentation, including project plans, status reports, and user guides, to ensure transparency and knowledge sharing
  • Collaborate with customers to understand their specific requirements and objectives, translating them into appropriate product configurations
  • Train customers on the use of the software, including best practices and workflow optimization
  • Establish and maintain strong and effective relationships with customers, serving as the main point of contact throughout the implementation process
  • Coordinate collaboratively with internal teams to meet project milestones
  • Ensure a smooth transition from implementation to Customer Success

Qualifications

  • Bachelor's degree - Nursing Informatics degree a PLUS
  • 2+ years software implementation experience
  • Prior experience in a healthcare or health IT environment strongly preferred.

Skills

  • Project Management
  • Critical thinking and problem-solving
  • Strong time management and organization
  • Excellent verbal and written communication
  • Empathy
  • Customer Service mindset and focus
  • Curiosity and self-motivation
  • Confidence and resilience

Benefits

We are expanding rapidly in the US and you get the chance to start at the ground floor helping us scale! How fun is THAT?!?!

401(k), Unlimited PTO, Health Insurance and....

100% remote! You can work from ANYWHERE!

Salary Range: $50,000-$60,000 per year

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with SonaraApply manually
pay-wall

FAQs About Implementation Specialist (Saas Healthcare) Jobs at Dossier

What is the work location for this position at Dossier?
This job at Dossier is located in Nashville, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Dossier?
Candidates can expect a pay range of $50,000 and $60,000 per year.
What employment applies to this position at Dossier?
Dossier lists this role as a Full-time position.
What experience level is required for this role at Dossier?
Dossier is looking for a candidate with "Senior-level" experience level.
Does Dossier allow remote work for this role?
Yes, this position at Dossier supports remote work, giving candidates the flexibility to work outside the primary office location.
What education level is required for this job?
The education requirement for this position is Nursing (RN, LPN). Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by Dossier for this role?
Dossier offers following benefits: Health Insurance and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Dossier?
You can apply for this role at Dossier either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.