Import Operations Manager
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Overview
Job Description
HIGH-LEVEL OVERVIEW
The Import Operations Manager is responsible for leading the daily operations of a growing U.S. customs brokerage division. This position liaises between local operations and the global parent company, ensuring compliance with CBP and government agencies’ rules and regulationsThis is a hybrid position based near Hazlet, NJ.
EXPECTATIONS
· Lead a team of customs entry writers and serve as the escalation point for complex entries· Manage workflow to ensure timely and accurate entry filings· Monitor remote and local team performance and train staff on changing U.S. customs regulations· Oversee accounting and banking procedures· Ensure compliance with CBP rules and regulations, including HTS, COO, and valuation, FTA, PGAs, · Manage customs bonds & powers of attorney· Audit entry files regularly to maintain standard operating procedures· Respond to CF28/29 and liquidations· Report operational KPIs to headquarters and align local workflows with corporate strategy· Onboard new import clients and resolve billing, service, and clearance issues
ESSENTIALS
· Active Licensed Customs Broker (LCB) required· 5+ years of experience in trade compliance and brokerage· Strong understanding of end of end brokerage operations· In depth knowledge of CBP and PGA processes and regulations· Strong leadership and customer relations mindset· Proficiency with CargoWise One or Descartes highly preferred· Excellent cross-cultural written and verbal communication skills
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
