In-Home Scheduler

Come join our awesome team as an In-Home Care Scheduler at the Senior CommUnity Care of Northern Kentucky PACE. We are offering great benefits and wonderful work environments!

Senior CommUnity Care of Northern Kentucky is part of Volunteers of America National Services which serves as the Housing and Healthcare National affiliate of the Volunteers of America parent organization.

Job Highlights:

• 403(b) Retirement Plan;
• Career scholarships;
• Quality training, continuing career education and leadership programs;
• Medical, Dental and Vision Insurance
• Paid Time Off (Vacation, Holiday & Sick Days)

About the job:

Salary:  $18.00 - $21.00 (Based on experience)

Schedule:  Monday- Friday, 8:00am- 5:00pm 

The In-Home Care Scheduler will provide efficient scheduling and other administrative services to the PACE Home Care Department for the provisions of Personal Care Services in the Adult Day Health Center and of Home Care and Personal Care Services in participant homes, resulting in the delivery of excellent customer service. This role will ensure that all Home Care services approved by the PACE Interdisciplinary Team (IDT) are scheduled efficiently to meet the needs of participants.

Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum two (2) years administrative experience
• A minimum of one-year (1) experience in working with the frail or elderly population.
• Proficiency in Microsoft Word, Microsoft Excel, Power Point, E-mail and the Internet.
• High degree of professionalism; ability to deal with extremely confidential information.
• High School Diploma or GED required.
• Well-developed oral communication skills. Strong people skills; consumer focused.
• Attentive to detail.

Preferred Qualifications:

• One-year staffing/scheduling and/or Caregiving experience preferre
• C.N.A. license is preferred.

Essentials: 

• Under the supervision of the Home Care Manager, oversee the scheduling of caregivers to ensure PACE participants are receiving personal care services as identified in their plan of care.
• Monitor completion of Home Care and Personal Care assignments/tasks and shifts.
• Develop, maintain and update the Personal Care Services and Home Care participant schedules.
• Assist Home Care Manager in meeting the staffing budget goals by acting as a communications liaison, reconciling agency staff bills against schedules, and by tracking agency hour usage.
• Maintain files record keeping; track attendance occurrences in accordance with the attendance policy and write up corrective actions as needed for Homecare/Personal Care Services Staff and turn them in to the Home Care Manager.
• Competent in VOANS SCC Emergency Medical Procedures.
• Develop and maintain a good rapport with Certified Nursing/Personal Care Aides to ensure their willingness to be flexible, adjusting schedules to meet participants needs and/or to pick up hours when needed.
• Provide clerical support and assisting in various projects for the Home Care Department.
• Maintain medical records including tracking, filing and data entry in Home Care Scheduling Software.
• Perform routine sites visits as needed and directed.
• Coordinate with Clinic Support and/or Transportation Scheduler to schedule CNA or PCA escorts as needed for external appointments.
• Assist with other duties as assigned.

At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

Create happiness for those who need it. Join us today!

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.