Inbound Customer Service Representative (Bilingual Preferred)

NOW HIRING: Inbound Customer Service Representative (Bilingual Preferred)Location: Houston, TX (On-Site)Pay: $14+ per hour plus $400–$600+ monthly bonusesSign-On Bonus: $500Experience: No experience required – paid training providedLocation: Houston TX (515 N Sam Houston Pkwy E)Mid-Atlantic Finance is seeking motivated and reliable Customer Service Representatives to join our fast-paced Houston office. We are open to candidates from customer-facing backgrounds including Retail, Food Service, Hospitality, and Call Centers. Collections experience is helpful but not required.What We Offer:

• Weekly pay, every Friday
• Monthly incentive and bonus programs
• 401(K) Retirement Plan with employer match
• Medical/Dental/Vision insurance
• Paid Time Off accruing from date of hire
• Work/life balance schedule
• Business-casual work environment
• Team events, contests, office activities
• Employee referral bonus program

• Handle inbound and outbound customer calls with professionalism and a positive attitude
• Maintain strong customer relationships while collecting payments on past-due accounts
• Negotiate payment solutions that benefit both the customer and the company
• Perform account maintenance and accurately document customer interactions

• Strong communication and interpersonal skills
• Dependable and punctual
• Excellent attention to detail
• Goal-oriented and motivated mindset
• Proficient with Microsoft applications
• Bilingual Spanish/English preferred, not required

About Mid-Atlantic Finance:Mid-Atlantic Finance (MAF) has become the premier auto finance source in the automotive industry. Contributing to our continued success is the focus on technology, and our dedicated team members who provide world class service to our clients, customers and partners nationwide.Mid-Atlantic Finance conducts pre-employment background, drug screen, and prior employment verification once an offer of employment is extended.

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