Individual Assistance Case Manager

Tidal Basin Holdco, LLCAnchorage, AK

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Overview

Career level

Entry-level

Job Description

THIS IS A TEMPORARY EMPLOYMENT OPPORTUNITYPosition Summary:Tidal Basin is seeking qualified candidates for the Individual Assistance Case Manager position supporting our client and applicants impacted by disaster events. Job Duties and Responsibilities include:

Implement and coordinate the Individual Assistance Programs
Perform intake, and assessments, gather documents to establish disaster program eligibility including payments and withdrawals/denials
Review, analyze, evaluate, and coordinate eligibility determinations
Coordinate eligibility and payments through the Federal Disaster System
Conduct review of cases to ensure proper processing
Mediate complex problem resolution
Function as a liaison and applicant advocate
Maintain a high standard to protect client information
Provide resources and referrals to clients to meet their disaster-related unmet needs
Provide assistance to applicants throughout the application process
Maintain client-related data systems, including case notes and a complete system of record entries
Work collaboratively with a team
Exhibit a strong work ethic and a desire to adhere to strict boundaries and professional ethics in the care of others, awareness of the impact of a disaster on the community, family, and individual
Maintain a complete understanding of all applicable Program policies and requirements
Other tasks as assigned

Experience and Education:

Associate or Bachelor’s degree preferred
It is preferred that individuals possess a minimum of one year experience as a member of a state or federal recovery operation, or equivalent experience commensurate with the ability to perform the necessary duties
Basic knowledge of the FEMA Disaster Case Management Program is desirable
Excellent organizational skills and attention to detail
Must be proficient in Microsoft Office suite of applications and Adobe Acrobat

Job Description DisclaimerThis position description incorporates the job's core responsibilities. It recognizes that other related duties not specifically mentioned might also be performed and that not all responsibilities may be carried out depending on operational needs.All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, disability, or status as a protected veteran. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Upon hire, secondary employment and other employment restrictions must be disclosed and approved.Tidal Basin Holdco, LLC, and its subsidiaries and affiliated companies, which include Tidal Basin Government Consulting, LLC are an Equal Employment Opportunity Employer.

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FAQs About Individual Assistance Case Manager Jobs at Tidal Basin Holdco, LLC

What is the work location for this position at Tidal Basin Holdco, LLC?

This job at Tidal Basin Holdco, LLC is located in Anchorage, AK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Tidal Basin Holdco, LLC?

Employer has not shared pay details for this role.

What employment applies to this position at Tidal Basin Holdco, LLC?

The employer has not provided this information. This may be discussed during the hiring process.

What experience level is required for this role at Tidal Basin Holdco, LLC?

Tidal Basin Holdco, LLC is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at Tidal Basin Holdco, LLC?

You can apply for this role at Tidal Basin Holdco, LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.