Industrial Distribution Account Relationship Representative

Our client is looking for an Industrial DistributionAccount Relationship Representativeto support the outside sales team in growing and maintaining customer relationships. This role works closely with customers, operations, product management, suppliers, and other members of the commercial team to drive sales, support account development, and ensure customer satisfaction. Success in this role requires strong communication skills, attention to detail, and a customer-first mindset.

This role will service the Billings, MT and surrounding areas.

Benefits:

• PAY: $72k+/year salary. If your target pay is higher, we still encourage you to apply—we could request adjustments based on experience and market conditions.
• Quarterly bonus incentive.
• Vehicle Stipend.
• Cellphone reimbursement.
• Comprehensive benefits package.
• Highly flexible "unlimited" style PTO policy. 

Key Responsibilities:

• Serve as a key resource for assigned accounts, providing prompt and effective support.
• Respond to customer issues, inquiries, and requests in a professional and timely manner.
• Collaborate with the outside sales team to identify opportunities and meet/exceed monthly sales goals.
• Support and implement vendor-managed inventory (VMI) programs at customer sites.
• Operate and maintain inventory systems.
• Ensure accurate tracking, organization, labeling, and cleanliness of managed inventory.
• Manage min/max product quantities and assist in cross-referencing products for VMI programs.
• Identify unprofitable inventory and recommend adjustments to align with business objectives.
• Enter and manage quotes and orders in the ERP system or through collaboration with Customer Service.
• Research, prepare, and follow through on customer quotes using branch and company resources.
• Generate add-on sales opportunities by recognizing and acting on customer needs.
• Communicate directly with vendors and Product Management to meet customer requirements.
• Serve as a liaison between customers, the commercial team, and the Solutions group to deliver effective results.

Required Qualifications:

• 2+ years of relevant sales or customer service experience.
• Familiarity with Epicor Prophet 21 (P21) or similar ERP systems (preferred).
• Clear and professional verbal and written communication skills.
• Strong interpersonal skills with ability to build trust at all levels, including executives.
• Excellent time management, organization, and attention to detail.
• Confident presenting information to groups and customers.

Application Process

If your experience matches the description above, submit your resume, and one of our recruiters will be in touch to tell you more about the position and learn more about your experience and aspirations.

If your experience does not match this job description, we still encourage you to reach out to one of our recruiters, so we can learn about your professional aspirations for future job openings.

About Bemana

Bemana provides recruiting services to the nation’s equipment and industrial sectors. Our clients and candidates value us for our specialized recruiting expertise, vast knowledge of the equipment and industrial job market, and ability to solve their most challenging employment needs. We have successfully recruited thousands of top-level professionals filling a wide range of management, sales, engineering, and technical positions across the nation.

Welcome to Bemana and we look forward to getting to know more about you.

Referral Program

Bemana offers a $500 reward for referrals that lead to a hire. So, if this job or location is not for you, but you know someone that might be interested, send them this link and we’ll send you a check if they get hired. Terms & conditions apply.