Information Governance And Records Practice Support Specialist

Igr Practice Support SpecialistWork in a growing Palo Alto office for an international law firm. Travel to other offices to support projects several times a year.About Our ClientThis international law firm is growing their Palo Alto team. The office is about 80 people and this role is joining a team of 15-20 people across several offices.Job DescriptionSupports lawyers and business professionals with information governance, records management, and practice support needs, including onboarding, training, service requests, and day-to-day guidance on firm systems and procedures. Maintain and organize files, records, and other essential documentation. Facilitates off-boarding and matter close-out activities by supporting retention, transfer, disposition, compliance review, and related coordination for departing personnel, clients, and assigned matters. Maintains onsite secured storage spaces and workspaces managed by IGR, and completes assigned projects such as destruction, file clearance and cleanup, transfers, audits, inventories, office move support, and file space allocations. Ensure compliance with company policies and procedures in all activities. Provide exceptional service while managing sensitive and confidential information. Travels twice monthly to the San Francisco office and periodically to the Los Angeles and Denver offices; works a hybrid schedule of four days in office and one day remote.The Successful ApplicantA successful IGR Practice Support Specialist should have: 3+ years of experience, ideally within a law firm or professional services firm. Bachelors degree (preferred). Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in relevant software and tools. Attention to detail and the ability to handle confidential information.What's on OfferSalary range: $63,000 to $85,000 per year. Comprehensive benefits package including health, dental, vision and 401k with a company match. Comprehensive PTO, Sick time and personal days. Hybrid work model (one day per week to work from home).