Information Systems Admin

Goosehead Insurance AgencyWestlake, Ohio

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

About Goosehead

Job Summary

The Information Systems Administrator is responsible for the effective provisioning, installation, configuration, operation, and maintenance of systems hardware, software, and related infrastructure. This role ensures the integrity, security, and optimal performance of IT systems and supports users across the organization by providing timely technical assistance and managing system access and availability. The ideal candidate is a detail-oriented and proactive IT professional with a strong foundation in systems administration, network management, and cybersecurity practices. This position requires analytical problem-solving, project management capabilities, and excellent communication skills to support cross-functional teams.

Principal Duties and Responsibilities

Install, configure, and maintain servers, workstations, and other IT infrastructure, including physical and virtual systems.

Administer Active Directory, DNS, DHCP, file systems, and other core services.

Monitor system performance, conduct regular audits, and ensure system availability and reliability.

Manage backups, disaster recovery, and data integrity policies.

Maintain security protocols, apply system updates and patches, and monitor for vulnerabilities or unauthorized access.

Provide Tier 2/3 support and troubleshoot hardware, software, and network issues.

Maintain accurate documentation of systems, procedures, and configurations.

Collaborate with vendors and service providers to support hardware/software deployments and upgrades.

Support onboarding and offboarding processes including account provisioning and access control.

Participate in IT projects such as system migrations, cloud integration, or cybersecurity initiatives.

Experience and Education

Bachelor’s degree in information systems, Computer Science, or a related field (or equivalent experience).
3+ years of experience in systems administration or a similar IT role.
Proficiency in Windows Server environments, Active Directory, and virtualization platforms (e.g., VMware, Hyper-V).
Familiarity with network infrastructure (switches, routers, firewalls) and TCP/IP troubleshooting (Cisco, Meraki, or Fortinet) preferred.
Experience with cloud platforms (Azure, Intune, and M365) is a plus.
Strong understanding of cybersecurity principles and best practices.
Excellent analytical, organizational, and communication skills.

Required Skills and Abilities

Windows Administration: Proficient in Windows 10/11, Server 2016/2019/2022, including Active Directory, Group Policy, DNS, and DHCP.
Virtualization: Hands-on experience with VMware or Hyper-V for managing virtual environments.
Cloud Platforms: Working knowledge of Microsoft Azure and Intune, including user provisioning, VM deployment, and resource management.
Microsoft 365 Suite: Administration experience with Exchange Online, Teams, SharePoint, Defender, and OneDrive.
Networking: Intermediate knowledge of TCP/IP, DHCP, DNS, routing/switching, and basic firewall configurations.
Security Best Practices: Experience with patch management, endpoint protection, MFA, and user access controls in compliance with organizational security standards.
Scripting: Ability to write and troubleshoot PowerShell scripts for task automation.

Benefits Summary

High quality voluntary health, vision, disability, life, and dental insurance programs
401K Matching Plan
Employee Stock Purchase Plan
Paid holidays, vacation, and sick leave
Corporate sponsored programs to enhance employee physical, financial, mental, and emotional wellness
Financial Solution Program

Equal Employment Opportunity:

Goosehead is an equal-opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

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FAQs About Information Systems Admin Jobs at Goosehead Insurance Agency

What is the work location for this position at Goosehead Insurance Agency?

This job at Goosehead Insurance Agency is located in Westlake, Ohio, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Goosehead Insurance Agency?

Employer has not shared pay details for this role.

What employment applies to this position at Goosehead Insurance Agency?

Goosehead Insurance Agency lists this role as a Full-time position.

What experience level is required for this role at Goosehead Insurance Agency?

Goosehead Insurance Agency is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Goosehead Insurance Agency for this role?

Goosehead Insurance Agency offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Goosehead Insurance Agency?

You can apply for this role at Goosehead Insurance Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.