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Information Technology Account Manager

PeopleSharpRonkonkoma, NY

$75,000 - $85,000 / year

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Overview

Remote
On-site
Compensation
$75,000-$85,000/year

Job Description

Are you ready to join an award-winning MSP recognized as one of the best places to work on Long Island? Techworks Consulting is seeking a talented and driven Information Technology Account Manager to serve as a trusted advisor on client accounts. If you thrive in a dynamic, hands-on environment, this on-site role in Ronkonkoma, NY could be the perfect opportunity for you!

We’ll Provide:

  • Robust benefits package including health insurance, dental, 401K, PTO, and holidays

  • Salary range of $75,000-$85,000

  • Opportunities for continued growth and learning

  • Great company culture supported by strong core values

What You'll Do:

  • Serve as the primary point of contact and trusted advisor for assigned client accounts

  • Build and maintain strong, long-term client relationships

  • Understand client business objectives and align IT services accordingly

  • Conduct regular client check-ins, QBRs, and strategic planning discussions

  • Coordinate with internal service desk, engineering, and project teams to ensure timely issue resolution

  • Translate technical concepts into clear, business-friendly language for clients

  • Identify risks, gaps, and opportunities within client environments

  • Recommend improvements, upgrades, and additional services when appropriate

Skills You'll Need:

  • 2+ years of experience in a Technical Account Manager, Account Manager, or similar role

  • Prior experience working for an MSP or IT services provider (strongly preferred)

  • Solid understanding of common SMB technologies

  • Strong communication and interpersonal skills

  • Ability to manage multiple accounts and priorities effectively

  • Comfort identifying upsell opportunities, recommending solutions, and supporting account growth through strong relationships and technical insight

  • Ability to work some after-hours as required as customer project demands or emergency incidents would require

Ready to Apply?

  • Quick apply with your resume here OR

  • Get a head start on our application and aptitude testing process here: https://www.ondemandassessment.com/o/JB-Z54GT00DI/landing?u=1182753

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FAQs About Information Technology Account Manager Jobs at PeopleSharp

What is the work location for this position at PeopleSharp?
This job at PeopleSharp is located in Ronkonkoma, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at PeopleSharp?
Candidates can expect a pay range of $75,000 and $85,000 per year.
What employment applies to this position at PeopleSharp?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at PeopleSharp?
You can apply for this role at PeopleSharp either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.