Information Technology - Sr Assoc, Engineering (Linux Engineer)

I am a recruiting consultant with Artech, and I am hoping I can help you find the perfect next opportunity for your career goals. You could very well be happy in your present role but might be looking for a more challenging project or maybe you want to explore opportunities outside your comfort zone. I am currently recruiting for a Sr Assoc, Engineering (Linux Engineer) for one of our direct clients in the US. Below are the specs for the role:Job Title: Sr Assoc, Engineering (Linux Engineer)Work Location: RemoteDuration of Assignment: 9+ MonthsPay Rate Range: $60.00/hr to $65.00/hr on W2Job Description: Job Summary: This role is responsible to assist in providing IT engineering services, estimates & designs leveraging best practices and standards. Education: Bachelor's Degree or Equivalent Work Experience Year of Experience: 3 + Type of Experience: Experience in a mature, enterprise IT environment supporting 1-2 domain projects. Client is currently seeking a Senior Associate Linux Engineer in End User Computing Desktop Engineering to join our Digital Nexus Technology organization. This is a remote work opportunity.Responsibilities: • Engineer desktop operating system architecture, design, build, implementation, maintenance, and retirement. • Operate Intune and Linux management components and services such as Operating System Deployment, Software Updates, Software Deployments, Collections, Compliance Baselines, Software Package & Applications, and Client Health. • Collaborate with other engineering, operations, and support teams to provide direction and support, streamline processes, gain efficiency, and enhance the overall user experience. • Maintain systems and processes that enable management & security on endpoints. • Manage Tier 3 and higher ticketing system queues and process tickets, acting as point of escalation interface with IT and business units on a regular basis to support requests from internal customers, working with vendors when needed to resolve complex technical issues • Review delivery and uptime metrics associated with services provided and drive continual service improvements regardless of where the technology components, skills, or processes reside. • Create and maintain documentation, including roadmaps, architecture, operational procedures, knowledge articles, user reference guides, and project plans. • Create test plans and cases for new applications and tool offerings; routinely evaluate engineering and operation process and application configurations, recommending and implementing enhancements where needed.Qualifications: • Minimum three years of recent experience with and strong understanding of desktop operating systems and various infrastructure technologies such as WAN/LAN, TCIPIP, DHCP, DNS, and VPN. • Possess knowledge of Intune, Desktop Operating Systems (Win11, Mac OS, Ubuntu); Client VPN solutions such as Pulse, Cisco Secure/Any Connect, and ZScaler. Disk Encryption, Microsoft Office Suite (O365, M365), Browsers (Edge, Chrome), CrashPlan/Code42, Active Directory & Group Policy. • Strong script authoring skills for Windows and Linux. • Working knowledge of Antivirus, Antimalware, Data Loss Prevention, Network Access Controls, Disk Encryption, Active Directory/Entra, and PowerBI. • Proven experience in Agile development frameworks such as Kanban and Scrum with a strong ability to analyze, structure, and break down complex deliverables and tasks into multiple pieces. • Exceptional customer service skills with the ability to work with onshore and offshore business units, and the ability to meet project deliverables with minimal user disruption. • Strong verbal/written communication skills, with ability to effectively interact with individuals at all levels of responsibility and authority; must be able to prioritize, delegate and foster the development teams to lead/support an environment driven by customer service and team work; strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously; ability to participate in resource planning processes based on defined organizational plans. • Advanced level ability to troubleshoot, research, and resolve complex enterprise client-server software, hardware, and network problems.