Information Technology - Application Development - Digital Enablement Manager Servicenow Modernization
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Overview
Compensation
$60-$65/hour
Job Description
I am a recruiting consultant with Artech, and I am hoping I can help you find the perfect next opportunity for your career goals. You could very well be happy in your present role but might be looking for a more challenging project or maybe you want to explore opportunities outside your comfort zone. I am currently recruiting for a Digital Enablement Manager – ServiceNow Modernization for one of our direct clients in the US. Below are the specs for the role:Job Title: Digital Enablement Manager – ServiceNow ModernizationWork Location: Cleveland, OH (Remote)Duration of Assignment: 8+ MonthsPay Rate Range: $60.00/hr to $65.00/hr on W2Job Description: Responsibilities:• Lead ServiceNow modernization initiatives, ensuring successful transition of fulfillers and submitters to upgraded modules and workflows.• Oversee digital enablement activities, including defining, developing, and executing resources required to support platform adoption.• Coordinate with technical, product, risk, legal, and security teams to ensure alignment on platform transformation.• Develop and execute communication strategies to drive awareness and adoption across impacted user groups.• Maintain compliance with brand and governance standards while managing all enablement and OCM materials.• Design and implement training programs tailored to ServiceNow modules, fulfillment processes, and new digital workflows.• Engage stakeholders to ensure readiness for modernization changes and address training or capability gaps.• Conduct impact assessments, track KPIs, and apply data insights to improve enablement outcomes.• Act with integrity, professionalism, and personal responsibility to uphold the firm’s respectful and courteous work environment.Qualifications:• Minimum five years of experience with digital enablement, OCM, or technology adoption initiatives.• Strong experience with ServiceNow modules (e.g., ITSM, HRSD, CSM, Knowledge, Request/Workflow Management).• Experience leading modernization or migration efforts within a large enterprise environment.• Ability to create compelling communications and educational content.• Project management experience with ability to manage multiple concurrent workstreams.• Strong written, verbal, and presentation skills.• Ability to engage and influence stakeholders at all organizational levels.• Bachelor's degree preferred but not required
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FAQs About This Job
What is the work location for this position at Artech LLC?
This job at Artech LLC is located in Cleveland, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Artech LLC?
Candidates can expect a pay range of $60–$65 per hour for this role.
What employment applies to this position at Artech LLC?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Artech LLC?
You can apply for this role at Artech LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.