Information Technology - Help Desk Analyst II 130-1014

CommunityCareTulsa, OK

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Job Description

JOB SUMMARY:Responsible for maintaining and supporting the Help Desk and new systems, which includes network installations, personal computers support and maintenance, and infrastructure development. Provides support for Telecommunications functions including PBX and all associated peripheral devices, routers and switches.

KEY RESPONSIBILITIES:

Maintain Help Desk. Provide support to users in the resolution of software and hardware problems, including the development of training material and conducting user training.Provide support and management of telecommunications, network and security equipment, including PBX, routers and switches.Perform network administration, including the installation and configuration of new personal computers. Research new technologies and development tools and recommend their implementation.Security administration: Create and/or modify user logins in the system, including the granting of permissions to view and modify data, and the modification or deletion of said permissions. Also responsible as one of the Provider Relations contacts for security requests.Evaluate hardware and software alternatives available to users and recommend appropriate choices. Install and maintain electronic information processing equipment such as personal computers, backup units, memory upgrades, network cards and scanners.Perform other job-related duties as assigned.

QUALIFICATIONS:

Knowledge of LAN/WAN networking systems and conceptsProficient in Microsoft software.Excellent hardware and software troubleshooting skills.Good problem solving and organization skills.Ability to communicate technical information to users in concise understandable terms.Must be able to maintain and preserve information of a highly confidential nature.Ability to work as a team member in high paced environment.Possess strong oral and written skills.Successful completion of Health Care Sanctions background check.

EDUCATION/EXPERIENCE:

Associates degree in Computer Science/Engineering discipline, A+, N+ Certification, or other related experience.A minimum of two years related systems experience.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Information Technology - Help Desk Analyst II 130-1014 Jobs at CommunityCare

What is the work location for this position at CommunityCare?

This job at CommunityCare is located in Tulsa, OK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at CommunityCare?

Employer has not shared pay details for this role.

What employment applies to this position at CommunityCare?

CommunityCare lists this role as a Full-time position.

What experience level is required for this role at CommunityCare?

CommunityCare is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at CommunityCare?

You can apply for this role at CommunityCare either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.