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Information Technology (IT) Intern (00596)

PMA Consultants CareersAnn Arbor, MI

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Overview

Schedule
Part-time
Education
Network (CCNA, CCNP, CCIE)
Career level
Senior-level
Remote
Hybrid remote
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

The IT Intern will assist with day-to-day technical support, Microsoft 365 administration, computer deployment, cybersecurity initiatives, documentation, and technology projects. This part-time position is designed for someone interested in developing practical experience across several areas of corporate IT while learning how technology supports PMA's employees, projects, and business operations.

Responsibilities

  • Provide first-level technical support for employees experiencing hardware, software, connectivity, printing, and Microsoft 365 issues.
  • Assist with preparing, configuring, deploying, and maintaining laptops, monitors, mobile devices, and other IT equipment.
  • Support employee onboarding and offboarding activities, including equipment preparation and account-related tasks.
  • Assist the IT team with Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
  • Help troubleshoot Windows workstations and common desktop applications.
  • Assist with hardware and software inventory management and IT asset tracking.
  • Help maintain IT documentation, procedures, knowledge-base articles, and technical guides.
  • Participate in cybersecurity initiatives, including security awareness, phishing prevention, endpoint security, and account security.
  • Assist with software installations, updates, testing, and deployment.
  • Support IT projects involving cloud services, business applications, identity and access management, and infrastructure.
  • Help identify opportunities to automate or improve routine IT processes.
  • Participate in testing and evaluating new technologies, including emerging AI and productivity tools.
  • Work with IT team members to research and troubleshoot technical issues.
  • Perform other technology-related duties and projects as assigned.

Qualifications

Required skills:
  • Interest in computers and learning about IT support related to hardware, software and connectivity topics
  • Knowledge of Microsoft 365
Preferred skills:
  • Familiarity with Microsoft Teams and SharePoint
  • Knowledge of Networking and Wi-Fi troubleshooting
  • Interest in Cybersecurity tools and practices
  • Interest in PC hardware and trouble shooting
  • Familiarity with Generative AI and Microsoft Copilot technologies
Additional Requirements
Physical: Standing or sitting for long periods; must be able to lift up to 15 pounds at times and spend extended hours in front of a computer screen.
Cognitive: Problem-solving, written, and verbal communication skills; computer and software skills; and ability to read and interpret text online or in printed form.
About PMA
At PMA, employee well-being is a daily priority. We offer a combination of workplace options that include a PMA office location; work-from-home; or a client site. Wherever we work, we openly share knowledge as we believe that collaboration with peers improves our work product and that pursuing subject matter expertise is a lifelong endeavor.  
We are committed to a culture of equity, diversity, and inclusion. We affirm and respect diverse backgrounds and opinions because we believe they yield the best solutions for our clients. We promote emotional intelligence and trust by nurturing these values within our new hires.  
We encourage staff to develop rewarding, long-term careers at PMA, and we implement formal leadership development programs that help you attain your goals. At PMA, shared success is a core value. Every employee who contributes is recognized, celebrated, and rewarded. We look for self-driven candidates eager to assume responsibility and join a community of respect founded on collaboration and accountability, not titles. If you aim to transform the project management practice toward continuous improvement of project outcomes, the profession, and yourself, PMA looks forward to warmly welcoming you to our team.  
We offer competitive pay and benefits, wellness programs for you and your family, and career development opportunities to advance your professional goals.  
As a PMA professional, you will be empowered to make timely and effective decisions and significant daily contributions to complex facets of project delivery. Join a team that has achieved a world-class reputation in the construction industry and has been voted a “Best Place to Work.” 
PMA offers competitive wages and comprehensive benefits, including medical, prescription, dental, vision, time off with pay, 401(k) with company match, life, disability, and professional development reimbursement for qualifying employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), disability, national origin, or any other characteristic protected by applicable laws, regulations, and ordinances. Qualified female and minority applicants are encouraged to apply.
EOE, including persons with disabilities and veterans.
VEVRAA federal contractor.

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FAQs About Information Technology (IT) Intern (00596) Jobs at PMA Consultants Careers

What is the work location for this position at PMA Consultants Careers?
This job at PMA Consultants Careers is located in Ann Arbor, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at PMA Consultants Careers?
Employer has not shared pay details for this role.
What employment applies to this position at PMA Consultants Careers?
PMA Consultants Careers lists this role as a Part-time position.
What experience level is required for this role at PMA Consultants Careers?
PMA Consultants Careers is looking for a candidate with "Senior-level" experience level.
What education level is required for this job?
The education requirement for this position is Network (CCNA, CCNP, CCIE). Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by PMA Consultants Careers for this role?
PMA Consultants Careers offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Career Development, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at PMA Consultants Careers?
You can apply for this role at PMA Consultants Careers either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.