Information Technology Product Analyst

Job Description

Position Summary

Reporting to the Associate Director of Application Development, the IT Product Analyst will work with multiple business operations teams to plan, design, develop and implement various technical solutions to solve complex business issues. They will also develop and maintain strong relationships with multiple teams across the organization. They will be the key Information Systems communication channel to these departments and partner with them to help them achieve their strategic departmental objectives.

Essential Functions & Key Responsibilities

• Identify, develop, automate, and implement efficient reporting solutions for crucial business processes and business intelligence initiatives

• Research capabilities and solutions for off-the-shelf software platforms to identify potential solutions to business problems

• Analyze data and troubleshoot errors for custom and off-the-shelf software platforms

• Serve as a business liaison to the various departments; solicit requirements, cooperatively develop solutions, and present technology options that would benefit their day-to-day operations

• Demonstrate an understanding of systems engineering concepts

• Improve systems by studying current practices, take the lead on capturing requirements and designing modifications, perform cost/benefit analysis, and develop a Business Case for implementation

• Construct workflow charts and diagrams; studying system capabilities; writing specifications

• Develop and enhance reporting and data visualization while leading innovation as new features become available

• As part of Workday Scrum Team, build out Workday solutions to support our business units

• Work collaboratively with various teams to report and integrate from/to other systems and data sources

• Execute projects and initiatives in collaboration with the Siegfried IS Project Management Office

• Support the other internal operations departments with ad-hoc systems related projects

• Effectively communicate with all levels of management

• Develop Workday product knowledge through different Workday offered training sessions, collaboration with other Workday scrum team members and hands on experience.

• Opportunity to develop agile development methodology skills while working as part of a collaborative scrum team in partnership with our IS team and business unit partners

• Leverage AI tools and low/no code platforms to develop solutions

• Performs all other duties as assigned

Supervisory Responsibility

This position has no supervisory responsibilities.

Required Qualifications

• Bachelor’s degree in computer science or computer engineering (or materially similar degree)

• MS Excel knowledge

• 1-3 years of experience in a corporate setting

• Experience working with customers in determining business needs and recommending solutions

• Ability to work 9-10 hours per day (or an average of 45 to 50 hours per week) consistently throughout the year

• Availability to work nights and weekends if needed

• Ability to work independently

• Strong problem solving, analytical, interpersonal, leadership skills

• Strong values aligned with our Culture (Fairness, Honesty, Trustworthy, Respectful, Flexible, Strong Work Ethic)

• Strong intangibles aligning with Siegfried's High Performance Model®

• Superior written and verbal communication skills

• Effective Time Management skills (self-motivated to manage schedule and projects)

• Ability to work in fast-paced, high-demand, entrepreneurial environment

• Team player with a strong desire to be an active, long-term participant in the overall growth of the Firm

• Entrepreneurial spirit and commitment to Firm’s vision

• Ability and willingness to work in a Siegfried office as required for an average of four days per week in accordance with Siegfried's then-current policy (This requirement is subject to change at the discretion of management)

Desired Qualifications (But Not Required)

• Prior reporting / data visualization development beneficial

• Proficiency in C#, Python, and JavaScript

• Experience with REST APIs, modern frameworks, and cloud application patterns

• Foundational understanding of Azure or other cloud platforms

• Familiarity with DevOps workflows

FLSA/At-Will Employment

• This position is an exempt position under FLSA.

• This position is and will remain at-will in nature.

Company Overview

Siegfried is a unique career choice, and we invest deeply in our people and believe in their potential. We have an exclusive group of talented professionals who are all ambitiously committed to continuous growth, personally and professionally. Our client-facing Professionals are helping the best people at the best companies with their most important work and transforming themselves along the way. And our Operations team is thoughtfully working on the business and helping grow our Firm with purpose. The investment and expectations of a career at Siegfried are high, because the reward of what we offer is high. We value and acknowledge the hard work of our employees in many ways, including competitive base salaries, energizing incentive compensation plans, career enhancement opportunities, and our hallmark MY Journey® program. Additionally, we offer a comprehensive benefits package that encompasses a wide range of offerings, including robust healthcare coverage, dental and vision plans, generous paid vacation and sick time allowances, paid holidays, a 401k plan with employer match to support your financial goals, a profit-sharing program that allows you to share in the success of our organization, and unique allowances that nurture your physical, emotional, and spiritual well-being.