Information Technology Specialist
Berk EnterprisesWarren, Ohio
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
Option for remote
Benefits
Paid Vacation
Job Description
Replies within 24 hours
Benefits:
- Health insurance
- Paid time off
- 401(k) matching
- Competitive salary
- Dental insurance
About the Job
Company Description
Berk Enterprises, Inc. is a leading supplier of foodservice disposables and custom packaging for restaurant chains and distributors across the United States. The company focuses on providing high-quality, reliable products that help customers streamline their operations and enhance brand presentation. Berk Enterprises works closely with clients to deliver both standard and customized solutions that meet diverse food service needs. As a growing organization, the company values innovation, strong partnerships, and a commitment to excellent customer service, offering team members opportunities to contribute to an expanding national footprint.
Role Description
The Information Technology Specialist is primarily responsible for assisting with day-to-day IT support, troubleshooting, business application support, reporting, documentation, and process improvement. This position blends IT operations support with exposure to application development, database/reporting work, business systems support, and infrastructure/security practices. The position will work closely with the Information Technology Manager. IT Team members and business users to troubleshoot system issues, document processes, support technology requests, and assist with solutions that improve business operations.
Business Applications, Reporting & Automation
- Assist with internal application, report, and integration support.
- Write, update, or test basic SQL queries, reports, and documentation.
- Assist with Epicor Prophet 21 / P21 ERP business application support and issue investigation.
- Help develop or document automation solutions that improve business processes.
- Participate in software testing, deployment validation, and process documentation.
- Document code, reports, workflows, troubleshooting steps, and technical solutions.
Qualifications
- 1 to 3 years of experience in IT role involving software development, Database /Reporting, Operations or a related technical role.
- Knowledge of SQL Server, SSRS, C#, Microsoft PowerShell, Microsoft Power Automate, Microsoft 365 administration, Windows Desktop support, and Active Directory / Entra ID, Microsoft Forms
- Understanding of networking fundamentals, including TCP/IP, DNS, and DHCP.
- Strong troubleshooting, analytical, communication, and documentation skills.
- Strong verbal and written communication skills and attention to detail.
- Ability to meet deadlines and maintain a high sense of urgency.
- Friendly and helpful attitude with a customer-service orientation.
- Ability to work well independently and as part of a team.
- Strong work ethic, documentation habits, and willingness to learn.
- SQL Server, SSRS reporting, Power BI, Power Automate, API integrations, Azure services, or SharePoint administration.
- Some exposure C#, JavaScript, HTML/CSS, Git, Microsoft DevOps, or other development tools.
- ERP or business systems experience, preferably Epicor Prophet 21.
- Knowledge of source control tools such as Git, Microsoft Devops.
Education Requirements
- Bachelor’s degree in computer science, Information Systems, or a related field, or equivalent combination of education and relevant work experience.
Travel & Physical Requirements
- Ability to lift and transport computer equipment up to 50 pounds when needed.
- Occasional travel between company facilities as and when needed.
Flexible work from home options available.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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FAQs About Information Technology Specialist Jobs at Berk Enterprises
What is the work location for this position at Berk Enterprises?
This job at Berk Enterprises is located in Warren, Ohio, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Berk Enterprises?
Employer has not shared pay details for this role.
What employment applies to this position at Berk Enterprises?
Berk Enterprises lists this role as a Full-time position.
What experience level is required for this role at Berk Enterprises?
Berk Enterprises is looking for a candidate with "Senior-level" experience level.
Does Berk Enterprises allow remote work for this role?
Yes, this position at Berk Enterprises supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Berk Enterprises for this role?
Berk Enterprises offers Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Berk Enterprises?
You can apply for this role at Berk Enterprises either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.