Information Technology Specialist
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$55,000-$95,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
As an Information Technology Specialist, you are proficient with technology, a skilled troubleshooter, and an excellent communicator. You will service a wide variety of technological needs across the company such as physical technical equipment, information systems, networking, and employee technology training and support. Much of your work will be reactive, and you will continue to learn more about technology and adapt to new situations every day. You will also need to connect well with other employees while maintaining a high level of accuracy and expertise in your work.
Responsibilities
- • Provide personal employee support for all IT hardware and systems
- • Purchase, set up, and maintain computers, printers, phones, meeting room equipment, desk equipment, etc.
- • Act as an administrator for multiple company-wide systems (email, password management, design tools, phones, etc.)
- • Perform IT onboardings and offboardings and other trainings for employees as necessary
- • Train and test employees on best technology security practices
- • Assist in setting up and maintaining network infrastructure (configuring switches, running wires, setting up access points, maintaining the server rooms, etc.)
Indicators of a good match for this role
- • You are aligned with Tekton’s philosophy, ways of thinking, and work style
- • You have a solid understanding of physical technology and systems
- • You are familiar with both Mac and Windows operating systems
- • You have a strong intuition about the intersection of technology and security
- • You are able to balance several tasks at once and daily take on new challenges
- • You are organized and have an appreciation for process and procedure
- • You exercise good judgement when deciding between acting quickly to fix a problem and being thorough to prevent future issues
- • You are adept at understanding people’s needs and communicating at their level of expertise on the subject
- • You have exceptional values including honesty, integrity, and empathy
Baseline qualifications
- • Background in information systems, computer science, or equivalent experience
- • Eligible to work in the United States without visa sponsorship
Pay range
- $55,000 - $95,000 per year
Benefits package
- Full-time employees receive health, dental, vision, life, hospital indemnity, and long-term disability insurance; paid time off; a 401(k) program; and tuition reimbursement.
Location and hours
- This is a full-time salaried position located in Grand Rapids, Michigan. There may be times when you will be expected to address issues during non-standard working hours.
Direct supervisor
- Head of Technology
About the department
- The Technology Department oversees the entire lifecycle of internal and public software systems and also maintains all technology services and security. The Software Development and Software Planning teams work closely with all areas of the company to create custom system solutions for daily business operations and to ensure Tekton.com delivers a world-class website experience to users. The Information Technology team maintains our internet services, manages technology security, and ensures we have the hardware needed to operate; they are the frontline of support whenever any IT equipment or service isn't working like it should.
Apply Link
- https://apply.tekton.com/tekton/form/EmploymentApplicationDeveloperTechnical/formperma/NnbbnFT4wM7XacJY0qaUoBlZ2JqeHoEU9WcNvEVf3cc
Automate your job search with Sonara.
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FAQs About Information Technology Specialist Jobs at Tekton
What is the work location for this position at Tekton?
This job at Tekton is located in Grand Rapids, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Tekton?
Candidates can expect a pay range of $55,000 and $95,000 per year.
What employment applies to this position at Tekton?
Tekton lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Tekton?
Tekton is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Tekton for this role?
Tekton offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, 401k Matching/Retirement Savings, and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Tekton?
You can apply for this role at Tekton either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.