Information Technology Support Technician

Froehling & Robertson, Inc., (F&R) has been proudly engineering stability in the country since 1881.  In addition to being one of the oldest independent testing/engineering companies, F&R is also a minority-owned business offering competitive compensation/benefits and a positive work environment designed around the philosophy of mutual respect for all!  Our shared F&R/Employee values include: Safe & Healthy Work Environment, Value & Respect for F&R Employees and Clients, Trustworthiness, Technical Excellence, Continuous Improvement, and Financial Success.

We're always on the lookout for enthusiastic individuals who are not afraid to get their boots and hard hats a little dirty from an honest day's work. 

Come be a part of this talented and dedicated team.

Join stability.  Apply now!

Who we are looking for: 

The Information Technology Support Technician will answer questions and manage requests related to information systems (IT) production jobs.

What you’ll be doing:

Including but not limited to:

• Responsible for providing technical support and answering users' computer-related questions
• Maintains current list of computer requests
• Troubleshoots hardware, software and network problems
• Assists the Network/Systems Administrator
• Installs computer hardware and software
• Other responsibilities as needed.

What you need to have:

• Associate’s degree in computer science or IT preferred 
• 0-3 years of relevant experience
• Ability to adapt to rapid changes/rapid work environment, manage competing demands
• Ability to work independently or in a team environment
• Ability to learn new concepts quickly
• Attention to detail and excellent organizational skills
• Ability to multi-task and meet deadlines
• Excellent communication and skills (oral and written)
• Must be willing to participate in and pass F&R’s pre-employment screening including a background investigation, drug screening and driving record.

Check Out Our Perks + Benefits:

In addition to our welcoming company culture and competitive compensation packages, our employees enjoy the below benefits:

• Comprehensive group medical insurance, including health, dental, vision and life
• Opportunity for professional growth and advancement
• Tuition reimbursement
• Paid time off
• Company–observed paid holidays
• Short and long-term disability coverage
• 401K retirement
• Company Cell Phone + Tablet 

We extend equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, pregnancy status, marital status, military or veteran status, genetic information or any other reason protected by federal, state or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

F&R participates in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States.

EOE M/F/D/V/SO. Drug Free Workplace.