Inside Account Manager: Healthcare

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

Job Summary

Inside Account Managers (IAMs) are responsible for named customer accounts and quota owners. IAMs are responsible for prospecting, managing the end-to-end sales cycle and closing business.

This is an office-based role, including dedicated engagement with customers via phone, email, or other virtual channels, to manage customer accounts and relationships across customer personas.

Essential Duties and Responsibilities

• Manages a target account list of customers across a vertical and/or territories, with focus on driving sales across Zebra product portfolio.

• Accountable for the end-to-end sales cycle from prospecting, qualifying, and closing business to achieve sales quota.

• Establishes and maintains strong relationships with key decision-makers and personas within client organizations.

• Leverages Zebra Sales Plays to proposition Zebra products and solutions, working with the right personas to support customer outcomes.

• Develop and maintain a pipeline of prospective clients and opportunities, using CRM tools to track activity and manage sales forecasts.

• Leverage CRM tools and data insights to inform sales activities and management reporting.

• Proactively share best practices with colleagues within Regional Hub and seek out opportunities to share learning/successes, contributing to a collaborative sales environment.

• Work closely with Regional Sales, Sales Enablement, Marketing, Product, and broader cross-functional teams to align sales efforts.

• Share insights and feedback with team members to improve sales strategies and processes (inc. Sales Plays).

• Stay informed about industry trends, competitive landscape, and product developments.

• Continuously update knowledge on company products and services to effectively address

customer needs.

• Implement feedback and coaching to improve sales techniques and outcomes.

Note, the statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required.

Job Requirements

Identify the key skills and competencies, education, work experience and special licenses or certifications or their equivalencies needed to competently perform the role.

Minimum Education

Bachelor’s degree in related field or equivalent experience.

Minimum Work Experience

• 2+ years of direct sales experience

Key Skills and Competencies

• Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software.

• Proven ability to meet and exceed sales targets.

• Business acumen and deep understanding of business

sales processes; requires basic technical product knowledge

• Strong communication skills, self-starter with strong work ethic

• Resilient when faced with challenges.

• Disciplined, coachable, with high emotional intelligence.

Equal Opportunity Employer:

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com.

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Pay Range:

Incentive Compensation:

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.