Overview
Job Description
Inside Sales: Inbound Sales ManagerResponsible for day to day management, coaching and mentoring of Inside Sales Representatives, ensuring revenue production by selling to new customers and coordinating all activities associated with new business development to include identifying, qualifying and completing the sales cycle from prospect to long term agreement (may include initial account management and/or implementation).Act as a leader to the sales team in order to ensure meaningful sales activity and maintaining strong lines of communication with the customer and upper leadership. You will be responsible for removing obstacles and providing guidance to have your Sales Representatives achieve their quotas.Job Duties
Manage and develop Sales Representatives:
Scheduling, allocating workloads, training, counseling, establishing goals and benchmarks, monitoring progress versus established goals.Evaluate representatives' performance vs. goals via call monitoring, reporting and coaching; develop career pathGuide on increasing representatives' business knowledge
Individual Responsibilities:
Set new customer appointmentsComplete research on new and existing companiesObtain complete and accurate customer contact information and other details as necessary.
Managerial Responsibilities:
Execution of inside sales techniques or procedures based on team performance and new selling techniques; recommend changes as neededManage presentation of appropriate program to potential prospectsInvestigates and secures new revenue opportunities through evaluative consulting to create selling ideas in order to deliver cost saving and revenue generating solutions to the customerReviews applications and contracts and ensures that all transactions comply with state and federal regulationsLeads/facilitates training classes and meetingsParticipates in interview process and makes recommendations regarding hiring both internal and external candidates
The Ideal Candidate
Bachelor's degree (preferred)3+ years of management experience - preferably in telesalesFuel and/or Fleet management experience a plusDemonstrated problem solving and strong negotiation skillsKnowledge of inside sale concepts, practices and proceduresCreative thinker with the ability to overcome objectionsMust be adaptable and be able to consistently deal with ever-changing conditionsSuperior organizational, verbal and written communication skills; excellent interpersonal skillsMust exhibit confidence in self and others; must inspire and motivate others to perform wellAccepts feedback from others; gives appropriate recognition to othersAbility to influence/persuade others and gain acceptance/approval of innovative ideas and productsDemonstrated ability to work calmly in a fast-paced team environment while effectively managing multiple projectsMust be able to manage time effectively and work independently without direct supervision
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