Inside Sales / Warehouse Operations Associate

Inside Sales / Warehouse Operations Associate - Join our team in a dynamic sales role!

Are you passionate about plants, turf, or pest control—and love helping others succeed? BWI is looking for an Inside Sales / Warehouse Operations Associate who can bring industry knowledge and top-tier customer service to a fast-paced sales environment.

In this role, you won’t just be answering phones—you’ll be the go-to expert for BWI’s customers and sales team. Whether it’s guiding product usage, promoting new items, or solving challenges, your voice will make a difference.

What You'll Be Doing

• Be a trusted advisor for BWI sales reps and customers—answering product, availability, and usage questions.
• Field incoming calls from prospective customers and guide them through our offerings.
• Share details about our product lines, pricing, delivery schedules, and credit options.
• Help keep our showroom sharp, stocked, and welcoming.
• Enter phone orders accurately and efficiently.
• Call existing and potential customers to promote exciting new products and seasonal promotions.
• Partner with outside sales reps to provide a seamless customer experience.
• Support local walk-in customers with product knowledge and order support.
• Resolve customer concerns with a problem-solving mindset and a service-first attitude.
• Assisting with the receipt of incoming inventory (forklift certification preferred)
• Assist with organizing outgoing customer orders
• During peak selling periods, assisting with local deliveries

What Makes You a Great Fit

• You're enthusiastic and genuinely enjoy helping others.
• You bring strong communication skills—polite, clear, and confident.
• You pay attention to the details that make a big difference.
• You're self-motivated, organized, and dependable.
• You lift up to 50 lbs without issue and enjoy being active during your day.
• You think on your feet and solve problems creatively.
• You’re resilient, optimistic, and determined.

Requirements

• High school diploma or GED.
• At least one year of experience in agronomy, horticulture, or pest control.

What’s In It for You?

• 401(k) plan with generous company match.
• Health, dental & vision insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Life and disability insurance.
• Paid time off, including vacation and 8 paid company holidays.

At BWI, you’ll work in an environment that values product knowledge, personal integrity, and professional growth. If you’re looking for more than just a sales job—if you’re ready to join a team that supports growers, landscapers, and green industry professionals across the region—apply today.

Let’s grow together.