Inside Sales

Midwest Valve Services, a Novaspect Company, is currently offering an opportunity to join our fast paced, customer oriented Inside Sales team. The successful candidate will assist in all stages of the sales cycle.

Inside Sales Essential Duties and Responsibilities:

• Provide technical guidance to the sales team and customers throughout the sales process, with a strong focus on mechanical aptitude and understanding of valve construction
• Understand customer requirements and recommend appropriate solutions
• Develop a general understanding of our products or services, including their mechanical specifications, features, and benefits
• Create accurate quotes, proposals, and technical documentation for customers, ensuring alignment with their needs and requests
• Engage with customers via phone, email, and online meetings to address their technical inquiries, offering pre-sales and post-sales product support
• Build strong relationships with customers to foster long-term partnerships
• Work closely with internal teams, including other business unit inside sales groups, outside sales, inventory planning, and customer support, to coordinate activities and ensure a seamless customer experience
• Provide feedback to principal vendors based on customer requirements and insights
• Stay updated on product enhancements and new releases, and ensure that sales team members are equipped with the latest information

Inside Sales Education and/or Experience:

• Bachelor's degree preferred. Associate's degree or high school diploma with equivalent work experience required
• Previous experience developing industrial quotations and job estimates, with a focus on mechanical aptitude
• Strong mechanical understanding and the ability to interpret mechanical drawings and specifications
• Excellent presentation, verbal, and written skills and experience
• Experience with CRM software (e.g., Salesforce) and other sales productivity tools is a plus

Inside Sales Additional Requirements:

• Mechanical aptitude and ability to develop working knowledge of Novaspect products in valve process applications.
• Ability to manage time well and handle multiple priorities maintaining a positive attitude and composure.
• Quickly embraces, learns and applies new technology and/or procedures.
• Excellent interpersonal, verbal & written communication skills.
• Proven ability to build and support teamwork.
• Highly accountable and internally motivated by challenges

Inside Sales Physical Requirements:

• Ability to work extended hours on a computer

Inside Sales Pay:

• Base Salary: $55,000 - $65,000
• Bonus Potential: 5%

The final offer will be based on several factors, including, but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in the position.

Inside Sales Benefits: Recognized with a Top Employee Benefit Plan Award in 2020, below you will find our outstanding total rewards package when you join our team including:

• Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Paid Sick & Safety Time (PSST)
• 401K with 6% company match
• Employee Stock Ownership Plan (ESOP)
• Excellent health & wellness benefits
• Student debt & tuition reimbursement

Who We Are:

Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer's performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we are delivering local services with proven technologies.