Inside Sales Business Development Representative I

As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.

Inside Sales Business Development Representative I

Location: St. Paul, MN (Hybrid opportunity after 6 months)

About H.B. Fuller

H.B. Fuller is a global adhesives company focusing on perfecting adhesives, sealants, and coatings that improve the products and lives of our customers. Our commitment to innovation, sustainability, and collaboration enables us to create value across industries and markets worldwide.

Position Overview

The Inside Sales Business Development Representative I (ISBDR) plays a key role in driving profitable growth by identifying, qualifying, and developing new business opportunities. This position partners closely with Account Managers to advance opportunities and close new business while positioning H.B. Fuller as a trusted solutions partner.

The ISBDR engages prospective customers through proactive outbound calling and digital communication, applying consultative selling techniques to uncover needs and align them with H.B. Fuller’s product and service offerings.

Primary Responsibilities

• Execute a consistent outbound call strategy, averaging 40–50 calls per day, to identify and qualify new business opportunities

• Conduct telephone-based customer meetings to meet established activity and performance targets

• Engage customers in value-based discussions to understand operational needs and recommend appropriate solutions

• Partner with Account Managers to progress opportunities and support successful business closure

• Ensure H.B. Fuller is viewed as a strategic partner through professional sales representation and excellent customer service

• Influence and align internal and external decision makers and key stakeholders at all organizational levels

• Accurately document customer interactions, activities, and opportunities in Salesforce.com (SFDC)

Business Development Activities

• Identify and develop new opportunities through cold calling, market research, lead sourcing, and LinkedIn

• Determine customer requirements and expectations through effective verbal and written communication

• Identify decision makers and influencers and develop strong professional relationships

• Create, update, and manage sales opportunities in SFDC in alignment with the defined sales process

Required Qualifications

• Bachelor’s degree in a technical, mechanical, or marketing discipline, or equivalent experience

• 2-3 years of professional sales experience focused on new business development

• Experience selling multiple technical product lines or product families preferred

• Prior experience in the industrial chemical industry is a plus

Key Competencies

• Strong communication, listening, and relationship-building skills

• High level of energy, resilience, and persistence in a high-volume sales environment

• Customer-focused mindset with the ability to add value through consultative selling

• Strong organizational skills and attention to detail

• Ability to collaborate effectively within a team-oriented sales environment

Pay is based on several factors including but not limited to education, work experience, certifications, and geographic location.

In addition to your salary, H.B. Fuller offers employees a competitive total rewards package including comprehensive benefits, incentive and recognitions programs, health & wellness benefits, 401K contributions, paid time off and paid holidays. Eligibility may vary.

H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.