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Inside Sales Center Confirmation Agent - Lexington, KY

Andersen Corporation/Renewal by AndersenLexington, KY
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Overview

Schedule
Full-time
Career level
Entry-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Join our Renewal by Andersen of Lexington, KY Inside Sales Center Team! RbA is the exclusive start-to-finish retail window and patio door replacement division of Andersen Corporation -the most recognized window brand in North America. 

We are currently seeking two motivated and customer-focused Call Center Confirmation Agents to join our growing team.

Available Schedules

Position 1

Monday – Friday8:00 AM – 5:00 PM OR 8:30 AM – 5:30 PM

This position is scheduled for full-time, 40 hours per week, with two days off each week. Occasional flexibility may be required based on business needs.

Compensation & Benefits

  • Base Pay: $20 per hour
  • Monthly Bonus Opportunity: Up to $1,000
  • Paid Time Off
  • 12 Paid Holidays
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Opportunities for professional development, training, and career advancement

Qualifications

  • 1–2 years of call center or customer service experience preferred
  • Follow a comfortable script
  • Confirm appointments with homeowners via call or texting system
  • Strong ability to work independently and stay self-motivated
  • Excellent active listening and communication skills
  • Detail-oriented with strong organizational abilities
  • Positive attitude with strong problem-solving skills
  • Energetic, versatile, and highly motivated
  • Basic proficiency in Microsoft Office

Key Responsibilities

  • Make inbound and outbound calls and send text messages to leads and existing customers to schedule in-home design consultation appointments
  • Follow provided scripts and processes to accurately set qualified appointments
  • Maintain accurate customer records and appointment details within internal databases
  • Support Design Consultants by ensuring appointment information is complete and properly documented
  • Deliver exceptional customer service to both internal and external customers in alignment with Renewal by Andersen’s Signature Service Program
  • Represent the company professionally and positively in every customer interaction

This role is ideal for someone who thrives in a fast-paced environment, enjoys helping people, and takes pride in creating an outstanding customer experience from the very first interaction.

Base Pay: $20 per hour
Monthly Bonus Opportunity: Up to $1,000

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with SonaraApply manually
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FAQs About Inside Sales Center Confirmation Agent - Lexington, KY Jobs at Andersen Corporation/Renewal by Andersen

What is the work location for this position at Andersen Corporation/Renewal by Andersen?
This job at Andersen Corporation/Renewal by Andersen is located in Lexington, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Andersen Corporation/Renewal by Andersen?
Employer has not shared pay details for this role.
What employment applies to this position at Andersen Corporation/Renewal by Andersen?
Andersen Corporation/Renewal by Andersen lists this role as a Full-time position.
What experience level is required for this role at Andersen Corporation/Renewal by Andersen?
Andersen Corporation/Renewal by Andersen is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Andersen Corporation/Renewal by Andersen for this role?
Andersen Corporation/Renewal by Andersen offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Holidays, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Andersen Corporation/Renewal by Andersen?
You can apply for this role at Andersen Corporation/Renewal by Andersen either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.