Inside Sales Coordinator
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$60,000-$62,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Position Title: Inside Sales CoordinatorReports To: VP of Sales & Marketing FLSA Status: ExemptCan you make the AGC Difference? AGC Heat Transfer, Inc. is looking for a dynamic sales professional who understands the importance of building client relationships while supporting our most important resource - people!Brief Company DescriptionAGC Heat Transfer, Inc., is the leading OEM of sanitary plate heat exchangers in North America, manufacturing plate heat exchangers specifically designed for sanitary applications. AGC offers complete heat exchangers, services as well as upgrades to plate packs, gaskets and spares that fit multiple brands. In addition, AGC offers Field Leak Testing and inspections of plate heat exchangers that meet the 3-A sanitary standard.AGC Heat Transfer consists of four manufacturing/service facilities (Bristow, VA, Fairview, OR ,Pleasant Prairie, WI & Fort Worth, TX) with about 130 employees. Currently, most of the sales are in the US & Canada. AGC Heat Transfer has a strong engineering culture with a heavy emphasis on customer service and technical/consultative sales. Job DescriptionThe Inside Sales Coordinator’s primary function is to support AGC sales engineers, end user customers and distributors by completing quotation requests, entering orders and responding to general requests for information in a timely and customer focused manner. There will also be various administrative tasks which assist with the sales structure in AGC’s ERP systems. The successful candidate will generate sales opportunities from existing inquiries and interactions with current and potential customers. This position reports to theVP of Sales & Marketing and requires full-time office presence in our Springfield, MO. location.Position Responsibilities
Fulfill customer service requirements by establishing personal rapport with potential and existing end users (direct) and distributors via phone and email communications from the office. Responsible for incoming phone calls to the office and assisting customers.
- Provide quotations, enter orders, information requests (brochures, drawings, etc.) mainly for AGC after-market products in a friendly and timely manner. AGC’s expectation on response time for after-market quotations and order entry is 24.hours to maintain our leading position in the marketplace.
- Oversee after-market parts and service sales engagements from start to finish.
- After-market products include spare parts (gaskets, plates and frame components), AGC service products are Plate Check, and Installation Assistance and re-gasketing jobs in AGC factories.
- Work in partnership with sales engineers’ efforts to achieve business growth through AGC’s structured sales plans. Support sales engineer requests for assistance as required.
- Identify and leverage sales opportunities when applicable.
- Enter proposals and orders accurately into company CRM for sales pipeline management and QTC (quote to close) analysis, along with required documents to track opportunities.
- Gain customer confidence and acceptance by explaining AGC features, benefits and positive impact for their operation.
- Submits orders accurately into company ERP system and adjust with any updates as the equipment is built.
- Work closely and have collaborative relationships with AGC sales engineers, field service team and factory to process orders to meet customer expectations.
- Assist accounting with customer contact, if required.
- Provide accurate and timely feedback on status of lost proposals through CRM tool and any competitive environment information to management for resolution.
- Participate actively in monthly, online sales meetings, sharing information and knowledge for all colleagues.
- Support general sales department needs as required.
- HighIntegritywithacommitmenttohonesty,trustandtransparency.
- DisplaysCareembracingthehigheststandardstoensureresourceefficiencyforthewell-beingof team members and responsibility to the environment.
- Innovativeandcuriouspromotingdiversityofthoughtwhileunderstandingtheneedsofthe customerleveragingcutting-edgetechnologyutilizingstate-of-the-artprocesses.
- CommittedtoExcellencethroughperseverance,GRITandafocusoncontinuous improvementconsistentlydeliveringqualityequipment,partsandserviceofunmatched value.
- Executionwhilefocusingonquality,safetyandTeamworkdeliveringresultsmotivatedbya diverseandinclusiveculturebasedonaccountability,customer/employeesatisfaction, creative solutions, and constant communication.
- EnthusesothersandfacilitatessuccessfulGoalaccomplishmentbypromotingaclearsense ofpurpose,inspiringapositiveattitudetowork,andarousingastrongdesiretosucceed among team members.
- Providesteamwithcleardirections,organizesresourcesandLeadsotherstowards successful task accomplishment.
Skills & Qualifications
- High School Diploma or equivalent required. Two or Four-Year Degree preferred.
- 5+ Years’ Work Experience preferred.
- Previous inside sales experience highly regarded.
- Demonstrated proficiency in:
- Problem Solving
- Customer Service / People Skills
- Verbal & Written Communication
- Teamwork with Continuous Improvement
- Microsoft Office & Computer Skills
- Work Quality
- Attention to Detail
- Ability to Multitask / Self Starter
- Positive Attitude / Energetic
- Occasional travel required for training at our other locations may be necessary.
Physical Requirements
- Regularly required to stand, walk and move throughout the facility for extended periods.
- Use of hands and arms to operate computers, review documents and interact with Sales team members..
- Ability to see, hear, and communicate effectively to monitor production activities, provide instructions and ensure safety compliance.
- Occasional bending, stooping, kneeling or reaching to observe equipment, review workstations or participate in process improvement activities.
- Full Time, Exempt
- $60,000 - $62,000 annuallyParticpates in Company Bonus PlanBenefits
- Health Insurance w/Health Savings Account
- Dental/Vision Insurance
- Life/Disability Insurance
- 401(k) with employer match
- Paid Vacation/Sick time
- Paid Holidays (10)
- Employee Assistance Plan
- Wellness Program
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FAQs About Inside Sales Coordinator Jobs at AGC Heat Transfer, Inc
What is the work location for this position at AGC Heat Transfer, Inc?
This job at AGC Heat Transfer, Inc is located in Springfield, MO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at AGC Heat Transfer, Inc?
Candidates can expect a pay range of $60,000 and $62,000 per year.
What employment applies to this position at AGC Heat Transfer, Inc?
AGC Heat Transfer, Inc lists this role as a Full-time position.
What experience level is required for this role at AGC Heat Transfer, Inc?
AGC Heat Transfer, Inc is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at AGC Heat Transfer, Inc?
You can apply for this role at AGC Heat Transfer, Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.